Lettings Portfolio Administrator – Client Experience Lead

Rettie; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing real estate company is seeking a Portfolio Administrator in Sheffield to provide vital administrative support to the Lettings Team. This role involves managing inquiries, handling tenancy documentation, and ensuring excellent customer service. Candidates should have at least 1 year of administrative experience, a full UK driving licence, and proficiency in MS Office systems. The ideal candidate will enjoy working in a close-knit team and contribute to fostering strong client relationships. This position offers 37.5 hours per week from Monday to Friday.

Qualifications

• 1 year of administrative experience is ideal, experience in the Lettings industry is a bonus.
• Full UK driving licence required.
• Excellent people skills and a friendly demeanor.

Responsibilities

• Serve as the first point of contact for inbound calls and inquiries.
• Manage viewing and overflow appointments effectively.
• Ensure accurate preparation of tenancy documentation.
• Maintain diligent administration of safety testing and HMO licensing.

Skills

Customer service

Administrative tasks

Problem solving

Collaboration

Tools

MS Word

MS Excel

MS Outlook

Job description

A growing real estate company is seeking a Portfolio Administrator in Sheffield to provide vital administrative support to the Lettings Team. This role involves managing inquiries, handling tenancy documentation, and ensuring excellent customer service. Candidates should have at least 1 year of administrative experience, a full UK driving licence, and proficiency in MS Office systems. The ideal candidate will enjoy working in a close-knit team and contribute to fostering strong client relationships. This position offers 37.5 hours per week from Monday to Friday.