Lettings Negotiator - Surrey Quays

Campions Group; England; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading property agency in the UK is seeking a driven Lettings Negotiator to join their team in Surrey Quays. You will provide exceptional service to clients while managing the offer process and exceeding performance targets. The ideal candidate is motivated by results, detail-oriented, and has a strong work ethic. This role offers a competitive salary and a variety of benefits including a travel allowance.

Benefits

Employee assistance programme

Competitive holiday allowance

Health cash plan

Birthday leave

Qualifications

• Confident and approachable, able to build rapport with clients.
• Motivated by results and exceed performance goals.
• Strong work ethic and resilience in a demanding environment.
• Team-oriented mindset with positive contributions.
• Accurate and thorough with excellent attention to detail.

Responsibilities

• Register applicant interest, arrange viewings, and match tenants with properties.
• Maintain strong relationships with landlords and applicants.
• Understand and manage applicant needs for seamless experience.
• Handle offer process from negotiation to agreement.
• Work proactively to meet and exceed targets.

Skills

Client registration

Customer service excellence

Negotiation skills

Team collaboration

Attention to detail

Job description

Chestertons Estate Agency

Lettings Negotiator

Location: Surrey Quays

Hours: Monday - Friday 8:30am - 6pm (1 in 3 Saturdays 10am - 4pm)

Salary: £18,000 + Commission

Travel allowance: £2,500 PA

Chestertons is currently seeking a driven, personable, and professional Lettings Negotiator to join our high‑performing team in Surrey Quays. This is an exciting opportunity for a confident, client‑focused individual who is motivated by success, thrives in a fast‑paced environment, and is looking to build a long‑term career with one of London’s most respected estate agencies.

We’re looking for someone who enjoys the challenge of working in a competitive market and is passionate about delivering outstanding service, not only to clients, but also to colleagues and the wider team. This role is ideal for individuals who want to make a real impact in one of London’s most dynamic property markets.

Key Responsibilities

• Client Registration & Viewings: Register applicant interest, arrange viewings, and match tenants with the right properties efficiently and professionally
• Customer Service Excellence: Provide a high standard of service to both landlords and applicants, maintaining strong relationships and a reputation for reliability
• Tailored Support: Understand and manage applicants’ needs with attention and care, ensuring a personalised and seamless experience
• Offer Management: Handle the offer process from negotiation through to agreement, ensuring the best outcomes for all parties involved
• Performance & Results: Work proactively to meet and exceed targets, with a focus on delivering results in a competitive, fast‑moving market

Desired Attributes

• Professional & Approachable: Confident, friendly, and comfortable building rapport with a range of clients and colleagues
• Target‑Driven: Motivated by results and committed to achieving and exceeding performance goals
• Hardworking & Resilient: A strong work ethic and the determination to succeed in a demanding environment
• Collaborative: A team‑oriented mindset with the ability to contribute positively to office culture
• Detail‑Oriented: Accurate and thorough, with excellent attention to detail across all aspects of the role

About The Company

Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Benefits

Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.