Lettings Negotiator

Chancellors; Hereford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading lettings agency in Hereford is seeking a Lettings Negotiator to build strong client relationships and match client requirements to their property portfolio. The ideal candidate should be target-driven, possess excellent customer service skills, and have a full driving license. This position offers opportunities for career growth, market-leading training, and a collaborative team environment.

Benefits

Employee Assistance programme

Retail discounts

Awards & incentives for top achievers

Generous holiday allowance

Excellent parental leave policy

Structured training & support

Qualifications

• Previous sales and customer service experience is preferred.
• Ability to communicate effectively via telephone.
• Attendance at relevant training courses is required.

Responsibilities

• Build and maintain strong client relationships.
• Identify client requirements and match to property portfolio.
• Manage time effectively to maximize appointments.

Skills

Sales and customer service experience

Target driven and tenacious

Team player

Motivated and enthusiastic

High standards of service

Organizational skills

Drive for top performance

Car owner with a full driving license

Legal right to work in the UK

Job description

Job Title: Lettings Negotiator

Location: Hereford

Brand: Chancellors

Salary: up to £30,000 OTE

About Chancellors:

Chancellors is one of the UK’s leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.

For generations, we’ve helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK’s largest and most forward-thinking property services groups. Backed by the scale and strength of LRG, we continue to focus on what we do best: delivering expert, local service with a personal touch.

Job Summary and Key Responsibilities:

Duties will include:

• Build and maintain strong client relationships and consistently provide exceptional client service
• Identify client requirements and match those to our property portfolio
• Have a polite and confident telephone manner and be able to communicate details effectively
• Manage your time effectively to ensure you maximise appointment and activity levels
• Attend all training courses relevant to your role to enhance your knowledge and improve your performance

Skills required:

• Have previous sales and customer service experience – previous Estate Agency experience is not essential as all training will be provided
• Be target driven and tenacious
• Be able to work effectively within a team
• Be motivated and enthusiastic at all times
• Display high standards of service and presentation
• Have good organisational skills
• Have a drive to be the top of every league table
• Be a car owner with a full driving license
• Be insured for business use
• Have the legal right to work in the UK

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Chancellors as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.