Lettings Coordinator

LRG; Birmingham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A well-established property group in the UK is looking for a Lettings Coordinator to enhance their team's new business targets by managing administrative tasks. The ideal candidate will be responsible for ensuring properties are well-presented online, handling inquiries from tenants and landlords, and keeping the systems updated. This role offers a supportive environment with opportunities for professional growth and development within the company. The position requires excellent customer service skills and the ability to work efficiently in a fast-paced environment.

Benefits

Career growth and advancement

Market leading training

Collaborative team environment

Employee assistance program

Retail discounts

Excellent parental leave

Structured training & support

Qualifications

• Experience with customer service is essential.
• Organizational and prioritization skills required.
• Attention to detail necessary for compliance.

Responsibilities

• Optimize the letting team's ability to achieve new business targets by managing administrative tasks.
• Ensure rental properties are well-presented online and paperwork is compliant.
• Handle incoming service inquiries from prospective tenants and landlords.
• Update systems to reflect ongoing activity and liaise with other departments as needed.

Skills

Customer service experience

Organizational skills

Attention to detail

Ability to work in a fast-paced environment

Full UK driving license

Job description

Job Title : Lettings Coordinator

Location : Wolverhampton and Kings Norton

Brand : Leaders

Salary : £26,500

Hours : Monday to Friday 8 : 45am to 5 : 30pm, 1 in 3 Saturdays 9am to 1pm

About Leaders

Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market

Job Summary and Key Responsibilities

• Help optimise the letting teams ability to achieve its new business targets by taking responsibility for the administrative tasks that rest within the branch
• Ensure that all rental properties look great on-line ensuring that all photography and property details accurately reflect the property whilst ensuring that the accompanying paperwork satisfies all aspects of compliance.
• Assist the team with incoming service enquiries from both prospective tenants and landlords ensuring that where appropriate, the work is allocated to the team and dealt with accordingly.
• Ensure that systems are updated accurately to reflect activity which is ongoing within the branch and when the need arises liaise with other departments both within branch and the wider Group.

Skills required

• Experience with customer service
• Ability to organise and prioritise workload.
• Attention to detail.
• Ability to work in a fast-paced environment.
• Full UK driving license

What we can offer you

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits

• Access to an Employee assistant programme including access to a virtual GP 24 / 7 and mental health first aiders.
• Retail discounts.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Leaders , as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.