Lettings Co-Ordinator

365 People; Leicester Forest East; On-site; GBP 24,000 - 26,000; Full time

Job summary

A lettings agency in Leicester is seeking a Lettings Co-ordinator to manage applicant qualifications and coordinate viewings. Ideal candidates should have prior lettings agency experience and strong communication skills. Responsibilities include arranging check-outs, managing referencing processes, and ensuring accurate property documentation. The role requires a calm, organised, and proactive approach. Offering a salary of £24,000–£26,000 and a full-time schedule.

Qualifications

• Experience in a lettings agency is essential.
• Must have a calm, organised, and hard-working approach.

Responsibilities

• Qualify applicants and coordinate viewings.
• Manage referencing processes end-to-end.
• Ensure thorough documentation of properties and proceedings.

Skills

Strong written and verbal communication skills

Organised approach

Calm and proactive attitude

Job description

Lettings Co‑ordinator

Hours: Monday to Friday, 9:00‑17:00 | Salary: £24,000‑£26,000 (DOE) | Location: Leicester

The Lettings Co‑ordinator role in a nutshell:

Be the engine room for our lettings function—qualifying applicants, coordinating viewings, keeping the paperwork watertight, and supporting smooth move‑ins. You’ll fit if you’ve previously worked in lettings support, bringing a calm, methodical, proactive approach to first‑time‑right placements.

What you’ll be doing:

• Arrange and carry out check‑outs: collect keys, assess property condition, and complete meter readings.
• Document everything thoroughly (photos and/or reports) and update our property management system.
• Coordinate any required maintenance and, where needed, negotiate with tenants.
• Use our property software to liaise with prospective tenants and pre‑qualify enquiries.
• Respond promptly to the company inbox.
• Schedule, confirm, and professionally conduct viewings.
• Ensure each applicant completes the correct terms of business and submits appropriate ID.
• Manage the referencing process end‑to‑end to keep turnaround times tight.
• Produce detailed inventories using our company app.
• Organise six‑monthly property inspections.
• Record findings in the software and drive any maintenance actions that arise.
• Own your diary and keep it up to date.
• Handle calls and emails professionally.
• Bring flexibility and a “muck‑in” attitude, help wherever the day needs you.

What you’ll need:

• Your own vehicle (essential).
• Previous lettings agency experience (essential).
• Calm, organised and hard‑working approach.
• Strong written and verbal communication skills.

Click Apply with your CV if this Lettings Co‑ordinator role sounds like you. We review applications quickly and will be in touch with next steps.