Leisure Sales Manager

Village Hotels - Leeds North; Ledston; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Health + Wellness membership

Discounted hotel stays

Food & drink discount

Starbucks discount

Wagestream access

High street discounts

EV salary sacrifice

Enhanced parental pay

Birthday leave

Job summary

Village Hotels - Leeds North is seeking a dynamic Leisure Sales Manager to drive the Commercial engine of the Leisure Club. You will lead a team of Membership Advisors, coach on-floor tours, and push to exceed stretching revenue targets.

You will recruit, induct and schedule the team, manage performance, and ensure every guest experiences outstanding service while hitting weekly and quarterly membership goals.

Qualifications

• Previous sales management experience preferred, but attitude and energy matter more.
• Commercially savvy with a motivational leadership style.
• Strong ability to drive targets and develop people.

Responsibilities

• Drive quarterly sales and marketing plans to hit membership targets.
• Recruit, induct and train Membership Advisors, manage rotas and performance reviews.
• Oversee the pipeline, promotions, and revenue protection to sustain margins.
• Lead on-floor sales tours, match packages to guests, and resolve guest issues promptly.

Skills

Sales leadership

Team coaching

Revenue targets

Prospect to member

Job description

The Role Outline: Your Week at a Glance

As our Leisure Sales Manager, you are the commercial engine of the Leisure Club. You will lead, coach, and drive our team of Membership Advisors to hit stretching revenue targets, turn prospects into members, and treat the business like it is your own. You are not just managing the desk; you are out on the floor, conducting brilliant sales tours, and building a culture of high performance.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous sales management experience is great, but your attitude, leadership style, and energy matter much more to us. If you are commercially savvy, naturally motivational, and love the thrill of hitting a team target, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through three simple commitments:

We Can & We Do:

We show up to make a genuine difference and do fantastic work every day, with purpose.

We Will:

Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

We Care:

We care about our impact on guests, the community, and each other.

Your Remit: What You Will Actually Be Doing

We can teach you our systems, but we cannot teach you how to motivate a sales team. We trust you to handle:

The Sales Hustle:

Driving the numbers. You will roll out quarterly sales and marketing plans, hunt down leads, and push your team to smash their individual and team membership targets.

The People Leadership:

Coaching the closers. You will recruit, induct, and train your Membership Advisors, running the daily rotas, managing performance reviews, and ensuring everyone hits their weekly non negotiable sales tasks.

The Commercial Reality:

Managing the pipeline. You will oversee the prospect database, track promotional activities, and dive into the finer financial details like leavers, arrears, and direct debits to protect our revenue and margin.

The Guest Experience:

Leading by example. You will conduct confident, informed one to one sales tours, match the right package to the right person, and resolve any complaints on the spot to ensure our reputation remains top tier.

How We Succeed Together

We do not micromanage our leaders. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to drive your sales strategy, solve practical problems, and own your department. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your commercial career.

Health & Wellbeing:

Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.

Hotel Stays:

Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.

Food & Drink:

50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.

Financial & Extras:

Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.

Development & Culture:

Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.

Think You Have Got the Right Energy?

We are not looking for perfect CVs, we are looking for natural sales leaders with a bag of personality. If you have an infectious enthusiasm, adapt easily to different situations, and possess a genuine passion for hitting targets and developing people, we want to hear from you.