Leisure Receptionist - Newport

The Celtic Collection; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Newport is looking for a Leisure Receptionist to provide exceptional guest experiences. The ideal candidate will have a welcoming personality, strong communication skills, and a keen attention to detail. This role includes greeting guests, managing inquiries, and ensuring smooth operations at the reception desk. Join a supportive team that values development and recognizes contributions through various benefits and rewards.

Benefits

Access to career development training

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards

Qualifications

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.

Responsibilities

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks related to the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach at all times.

Skills

Welcoming personality

Excellent verbal and written communication skills

Multitasking ability

Attention to detail

Job description

Responsibilities

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks related to the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach at all times.

Benefits & Recognition

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

Growth With Us

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE, and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

Requirements

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.

Join the 'Greatest Story in Hospitality' by becoming one of our Leisure Receptionists 'Hospitality Heroes' based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.