Leisure Operations Leader — Elevate Member Experience

Village Hotels - Cardiff - Leisure; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading leisure company in Cardiff seeks a Leisure Club Manager to oversee operations and ensure exceptional member experiences. The role emphasizes motivating a fitness-focused team while managing diverse areas like the gym and poolside. Ideal candidates should have a strong background in leisure management, with a passionate focus on customer satisfaction and team development. Join a vibrant workplace dedicated to growth, fun, and wellness, where your leadership can impact the community.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

Food and Drink discounts

Training and development programs

Mental Health support

Financial wellbeing support

Flexible working hours

Inclusive work environment

Company Pension scheme

Life Insurance

Qualifications

• Passion for leisure and fitness.
• Experience in leisure operations.
• Ability to motivate and develop team members.

Responsibilities

• Manage various club areas including the poolside and gym floor.
• Ensure excellent member experiences.
• Organize and support fitness staff.

Skills

Leisure operations knowledge

Customer service

Motivational leadership

Attention to detail

Multi-tasking

Job description

A leading leisure company in Cardiff seeks a Leisure Club Manager to oversee operations and ensure exceptional member experiences. The role emphasizes motivating a fitness-focused team while managing diverse areas like the gym and poolside. Ideal candidates should have a strong background in leisure management, with a passionate focus on customer satisfaction and team development. Join a vibrant workplace dedicated to growth, fun, and wellness, where your leadership can impact the community.