Leisure Membership Advisor

Village Hotels; Bury; On-site; GBP 18,000 - 25,000; Full time

Job summary

A dynamic hospitality company in Bury seeks a Leisure Membership Sales Advisor. You will engage with potential members, showcasing the fitness facilities and tailoring your services to their needs. The role requires a passion for fitness and customer service, along with effective selling techniques. Join a company that values individuality and fun while offering a supportive work environment with great benefits.

Benefits

Complimentary full leisure club membership

Employee discounts on stays

50% discount on Food and Drink

Exciting training platform

Well-being and healthcare benefits

Flexible working hours

Monthly well-being programme

Anniversary rewards

Birthday day off

Qualifications

• Natural ability to interact with all types of people.
• Passion for leisure, fitness, and customer service.
• Ability to understand individual needs and tailor service.

Responsibilities

• Showcase facilities to potential new members.
• Match individual needs to available facilities.
• Advise on additional products and services.

Skills

Effective selling techniques

Customer service

Interpersonal skills

Goal-oriented

Teamwork

Job description

Leisure Membership Sales Advisor

The first step on the road to fitness, is making the decision to get started.

Joining a gym is a little like dating. You want to know what you’re committing to, whether you have the time to fit it into your busy social schedule, and that the relationship offers you what you’re dreaming of.

So, as Membership Advisor, it’s your job to ensure a perfect match.

You’ll bring that vibrant personality and oh-so-loveable nature to showcase our facilities to potential new members. You’ll get to know what they’re looking for, what they hope to achieve and demonstrate how Village Gym is their match made in heaven.

You love meeting new people, so you’ll enjoy getting to know potential new members, by phone, or in person when you give them a grand tour of the club.

You’ll match their individual needs to the facilities we have on offer, to ensure their fitness journey gets off to a great start. Plus, advise on additional products and services to help them smash those fitness goals.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
• Exciting training platform with gamified learning.
• Discounts and cashback offers on many High Street Brands.
• A range of Well-being and Healthcare benefits.
• Financial wellbeing support via Salary Finance.
• Employee Assistance Programme.
• Flexible working hours.
• Regular team events with our BIG People days monthly.
• Excellent Reward and Recognition Incentive schemes.
• Monthly well-being programme for all employees to support your mental health.
• Anniversary rewards for key milestones of service.
• Holiday Purchase scheme.
• Birthday day off.
• Electric car salary sacrifice scheme.
• T&C’s apply based on your contract.

But what we need from you…

• A natural ability to interact with all types of people, use effective selling techniques and a belief in sales through service.
• A passion for leisure, fitness and customer service.
• An ability to understand the individual needs and wants of our members and tailor your service and communication around them.
• A drive to achieve and exceed targets.
• A team mentality, forming great relationships within leisure and other departments.

Come and be part of something new & something special - Work, Grow & Play the Village Way!