Leisure Escape Planner

Sweet Carolina Travels; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Sweet Carolina Travels in Manchester, United Kingdom is seeking an organized Leisure Escape Planner to guide clients from initial conversation through post-trip support. You will research destinations, design customized itineraries, and coordinate bookings with attention to detail and timely execution.

The role emphasizes strong communication, independent work, and a passion for travel, delivering stress-free vacations tailored to each traveler’s vision.

Qualifications

• Strong customer service and communication abilities.
• Excellent organizational skills and attention to detail.
• Problem-solving mindset with the ability to adapt quickly.
• Passion for travel and willingness to learn destination information.
• Comfortable using online systems, research tools, and basic technology.
• Ability to work independently and manage time effectively.
• Professional, positive, and service-oriented attitude.

Responsibilities

• Consult with clients to understand travel preferences, expectations, and budget.
• Research destinations, accommodations, transportation, and activities.
• Build customized travel itineraries and present clear options.
• Assist with booking arrangements while ensuring accuracy and timeliness.
• Communicate with clients throughout the planning process and provide ongoing support.
• Stay informed on travel trends, seasonal opportunities, and destination updates.
• Maintain organized records of client requests, reservations, and follow-ups.
• Provide exceptional service and contribute to a positive client experience.

Skills

Customer service

Communication

Organization

Problem-solving

Travel passion

Independent work

Positive attitude

Tools

Online systems

Research tools

Basic technology

Job description

Manchester, United Kingdom Sweet Carolina Travels

Overview

The Leisure Escape Planner supports clients in creating exceptional travel experiences by offering personalized guidance, research, and planning services. This role focuses on customer service, itinerary design, and delivering high-quality travel support from the first conversation to the end of each trip.

Responsibilities

• Consult with clients to understand travel preferences, expectations, and budget
• Research destinations, accommodations, transportation, and activities
• Build customized travel itineraries and present clear options
• Assist with booking arrangements while ensuring accuracy and timeliness
• Communicate with clients throughout the planning process and provide ongoing support
• Stay informed on travel trends, seasonal opportunities, and destination updates
• Maintain organized records of client requests, reservations, and follow-ups
• Provide exceptional service and contribute to a positive client experience

Qualifications

• Strong customer service and communication abilities
• Excellent organizational skills and attention to detail
• Problem-solving mindset with the ability to adapt quickly
• Passion for travel and willingness to learn destination information
• Comfortable using online systems, research tools, and basic technology
• Ability to work independently and manage time effectively
• Professional, positive, and service-oriented attitude

What We Look For

A Leisure Escape Planner enjoys helping people design meaningful, stress-free vacations. You are dependable, motivated, and able to guide clients with confidence, creativity, and care. Your goal is to deliver memorable escapes built around each travelers unique vision.