Leisure Club Manager

Audley Villages; Malvern; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retirement village service provider in Malvern seeks a Leisure Club Manager who will oversee the operations of the spa, pool, and leisure club. This key role involves managing memberships, classes, and personal training while providing a warm and empathetic customer service experience. Ideal candidates will be Level 3 qualified in personal training and possess excellent communication skills. In return, a competitive salary, work-life balance, and numerous perks are offered.

Benefits

Work-life balance

Competitive salary

PT commission

Company pension scheme, with a 5% company contribution

28 days holiday

50% discount on food and drinks

Guest suites at staff rates

Excellent learning and development opportunities

Free membership to employee discount portal

Free membership to Healthcare Cash Plan Scheme

Refer a friend bonus scheme

Free uniform

Qualifications

• Level 3 personal training qualification is necessary.
• Experience in teaching classes such as aerobics and stretches.
• Desirable experience in Yoga and/or Pilates.

Responsibilities

• Manage day-to-day operations of the spa, pool and leisure club.
• Oversee membership, classes and personal training.
• Ensure customer satisfaction and high village standards are met.

Skills

Qualified in Group or Individual personal training - Level 3

Experience in classes, aerobics, stretches

Experience in Yoga and/or Pilates

Excellent communication skills

Self‑motivated

Influencing and liaising skills

Warm and empathetic demeanor

Job description

As our Leisure Club Manager you will take full responsibility of the day to day operations of our beautiful spa, pool and leisure club within our retirement village. This will include the management of membership, classes and personal training as well as ensuring that our exceptional village standards are maintained and customer satisfaction is exceeded with your warm and empathetic style of service.

The Ideal Candidate

• Qualified in Group or Individual personal training - Level 3 (necessary).
• Experience in classes, aerobics, stretches.
• Experience in Yoga and/or Pilates (desirable).
• Excellent communication skills, both written and spoken.
• Self‑motivated and driven by high physical standards and sales opportunities.
• Ability to influence and liaise with people at all levels.
• Warm, professional and empathetic.

In Return You Will Receive

• Work life balance
• Competitive salary
• PT commission
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays) - Pro rata where applicable
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’