Leisure Club Assistant

Kew Green Hotels; Ovingdean; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hotel group is seeking Leisure Club Assistants to support health and fitness services for members and guests in Ovingdean. Responsibilities include enhancing member experience, achieving growth metrics, and ensuring the club's safety and cleanliness. Candidates should ideally possess relevant qualifications but experience in the wellness industry is also valuable. This role offers a chance to develop skills and career progression within an expanding company that values contributions towards health and wellbeing.

Benefits

Discounted hotel stays

Attractive discounts across retailers

Free access to Leisure Clubs

Personal and career development

Employee Assistance Line for support

Qualifications

• Experience in the leisure/fitness/spa wellness industry preferred but not essential.
• Ability to manage cash handling duties.
• Commitment to health and safety protocols.

Responsibilities

• Ensure the club is presented in the appropriate condition.
• Achieve new member sales and renewals.
• Support local marketing initiatives.
• Demonstrate a pro-active approach to Health & Safety.
• Undertake cash handling duties.

Skills

Customer service

Health and safety awareness

Cash handling

Education

Pool Water Safety Qualification of Pool Responder

First Aid at Work Qualification

CIMSPA fitness professional qualification of Level 2 or above

Health & Fitness / Leisure Industry Qualification of Level 3 or above

Job description

The role

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from the Leisure Club in our attractive hotel.

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
• Achieving new member sales, renewals and net membership growth metrics.
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
• Always demonstrating a pro‑active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
• Undertaking cash handling duties and submitting to hotel finance.

Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [e-mail].

What you’ll bring to the team

This role is perfect for someone who is looking to demonstrate their skills and develop their career – someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

The ideal candidate would have one or more of the following qualifications:

• Pool Water Safety Qualification of Pool Responder
• First Aid at Work Qualification
• CIMSPA fitness professional qualification of Level 2 or above
• Health & Fitness / Leisure Industry Qualification of Level 3 or above

At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact [e-mail] if you have any questions. We are committed to supporting any adjustments you may need.

Benefits

Our rewards package includes:

• Discounted hotel stays around the globe, with food and beverage discounts.
• Attractive discounts across many major retailers, restaurants, and events
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
• Personal and career development, including apprenticeships.
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice.

Next steps

A member of our team will be in touch for a 15-minute chat with shortlisted candidates so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet the Leisure Club Manager and Hotel Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands.

Our mission is to operate hotels which make us proud, but what unites us all is our values:

• We Love To Pursue Outstanding
• We Respect Our People And Communities
• We Focus On Details
• We Are Pragmatic

If you share our values and you’re committed to doing work that you can be proud of, we would love to hear from you!

You can find out more about our mission and values, our history and more on our website at www.kewgreenhotels.com.

Join our Kew-Team today!