Leisure Centre Duty Manager — Lead Service & Team

Freedom Leisure; Wincanton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A local leisure organization in Wincanton is seeking a Duty Manager to oversee day-to-day operations at their sports centre. This role involves managing a team, ensuring high service standards and safety while actively engaging with customers. Candidates should have experience in a similar managerial role, excellent problem-solving skills, and a passion for the leisure industry. The organization values inclusivity and offers a variety of staff benefits including discounts, holidays, and funded training opportunities.

Benefits

Discounted Staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Cycle-to-work scheme

Qualifications

• Experience working in a Duty Management or similar role.
• Ability to manage and motivate a team of operational staff.
• Strong customer service skills.

Responsibilities

• Manage the day-to-day operations of the leisure centre.
• Ensure high standards of service and safety.
• Contribute to business and budget performance.

Skills

Customer service experience

Staff management

Problem-solving

Flexible working

Job description

A local leisure organization in Wincanton is seeking a Duty Manager to oversee day-to-day operations at their sports centre. This role involves managing a team, ensuring high service standards and safety while actively engaging with customers. Candidates should have experience in a similar managerial role, excellent problem-solving skills, and a passion for the leisure industry. The organization values inclusivity and offers a variety of staff benefits including discounts, holidays, and funded training opportunities.