Leisure Centre Duty Manager | Lead a Dynamic Team

Places Leisure; Walton-on-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure organization in Walton-on-Thames seeks a Duty Manager to oversee operations, manage staff, and enhance customer experience. The ideal candidate has previous management experience in a leisure facility, excellent leadership skills, and holds an NPLQ qualification. This role requires flexibility for shifts, including evenings and weekends. Comprehensive benefits include health membership and a bonus scheme.

Benefits

Full Health & Fitness membership

Bonus scheme

Flexible working

Opportunity to purchase additional annual leave

Ongoing personal learning and development

Company Pension scheme

Cashback plan for healthcare costs

Discounts on activities and cafes

Additional discounts from various retailers

Qualifications

• Previous experience in a supervisory/management capacity within a leisure facility.
• Excellent customer service skills.
• Ability to manage a large team effectively.

Responsibilities

• Managing, recruiting and training staff.
• Dealing with customer concerns.
• Driving up memberships.
• Preparing reports and attending meetings.

Skills

Customer service

Leadership

Management

First aid experience

Education

NPLQ qualification

Job description

A leading leisure organization in Walton-on-Thames seeks a Duty Manager to oversee operations, manage staff, and enhance customer experience. The ideal candidate has previous management experience in a leisure facility, excellent leadership skills, and holds an NPLQ qualification. This role requires flexibility for shifts, including evenings and weekends. Comprehensive benefits include health membership and a bonus scheme.