Leisure Assistant

Blackpool Council; Lancashire; On-site; GBP 17,000 - 22,000; Full time

Job summary

Blackpool Council seeks a Casual Leisure Assistant at Moor Park. You will help maintain pool discipline and ongoing vigilance of bathers, ensuring safety, cleanliness, and service standards.

The role requires adherence to NPLQ guidelines, a clean appearance, and a commitment to customer service. DBS check and Right to Work in the UK are required; this post is subject to references and medical clearance.

Qualifications

• Experience in customer-facing roles is desirable.
• NPLQ qualification preferred or required.

Responsibilities

• Maintain pool safety and constant vigilance over bathers.
• Ensure cleaning and inspection processes are followed daily.
• Keep up-to-date with the facilities programme and requirements of a multi-use facility.
• Maintain knowledge of products, sales procedures and activities.
• Maintain NPLQ qualification and complete training hours as required.
• Present a neat, clean appearance and wear proper uniform.

Skills

Customer service

Job description

Contract: Casual

Contract Hours: Casual

Salary: NJC Grade C Fixed SPC 5 (£13.69 per hour)

Closing Date: 23rd November 2026 at 23.59pm

Moor Park Requires a Leisure Assistant

Leisure Assistants are responsible for pool discipline and constant vigilance of bather's activities.

The successful candidate will be required to:

• Ensure throughout the day that cleaning and inspection processes are followed and the facility is maintained to a safe and clean level.
• Keep up-to-date knowledge of the facilities programme and requirements of a multi-use facility.
• Ensure that knowledge of products, sales procedures and activities are up-to-date.
• Maintain training hours in accordance with NPLQ guidelines and maintain their NPLQ qualification.
• Be well presented at all times with clean uniform, name badge and a neat and tidy appearance.
• Provide excellent standards of customer service and follow the staff pledge.
• Complete membership 'show rounds' as and when necessary, with a view to sign up new members.
• Ensure that all equipment is safe for use, available and set out for the customer.
• Accurately complete all paperwork required on a daily basis.

For further information please see attached job description.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.

This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed, guidance on the "filtering" of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) - GOV.UK (www.gov.uk)