Legal Support Officer

Halton Housing; Widnes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A public housing organization in the UK seeks an experienced Legal Support Officer to manage legal actions on debt recovery and represent cases in court. You will lead initiatives related to tenancy breaches, requiring a strong understanding of legal processes. The role offers a competitive salary, 27 days of holiday, and flexible working options.

Benefits

27 days holiday entitlement

Opportunity to buy or sell holidays

Electric Vehicle Salary Sacrifice Scheme

Training and development opportunities

Health and Wellbeing Cash Plan

Competitive Pension Scheme

Qualifications

• Experience with civil courts and legal processes.
• Ability to construct and defend legal arguments.
• Good knowledge of legislation related to tenancy and debt recovery.
• Analytical skills to monitor and identify trends.
• Experience in producing reports for management.

Responsibilities

• Manage debt recovery cases and present them in court.
• Initiate legal proceedings for tenancy breaches.
• Develop practices to maximize rent collection.
• Lead on implementing legal policies and procedures.

Skills

Knowledge of legal process

Ability to present arguments

Understanding of legislation in debt recovery

Data analysis skills

Report writing skills

Judgement and decision-making

Job description

Here at Halton Housing, we are looking for an experienced Legal Support Officer to work across our vibrant organisation.

What You’ll Do

• Manage legal action on all debt recovery cases including possession, money judgements and stay applications.
• Confirm appropriateness of legal action, arrange customer interviews, prepare, attend, and present legal cases in court
• Initiate legal proceedings for access in compliance cases, contact customers to arrange access, prepare, attend, and present legal cases in court.
• Lead on the implementation of policies and procedures relating to tenancy breaches, advising and taking the lead on legal action.
• To take responsibility for cases within a designated area to meet targets for successful legal outcome in the collection of debts
• To regularly review and develop working practices and to explore all opportunities to maximise rent collection, and customer compliance with tenancy conditions.

What You’ll Need

• Previous experience showing knowledge and understanding of legal process especially within the civil courts.
• The ability to represent a clear cogent and well thought out argument and willingness to robustly defend the position.
• A good working knowledge and/or understanding of relevant legislation and regulation in debt recovery, resolution of ASB and Tenancy Management.
• Ability to analyse and monitor information/data, identify trends and recommendations.
• Ability to produce reports up to Senior Management level.
• Ability to use judgement to compare and evaluate options and take best course of action.

What You’ll Get

• 27 day holiday entitlement, plus bank holidays
• Opportunity to buy or sell holidays
• Competitive salary
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan
• Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!

Closing date: 26th October