Legal Support Assistant

Ashfords LLP; Exeter; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Ongoing training and development

Employee-led diversity and inclusion groups

Responsible Business programme

Job summary

A reputable law firm in Exeter is seeking a Legal Support Assistant to provide essential administrative and legal support. The ideal candidate will manage diaries, organize files, assist with client onboarding, and ensure compliance. This role demands strong organizational skills and the ability to thrive in a fast-paced environment. Commitment to high-quality client service is key. The firm values diversity and encourages applications from all backgrounds. Competitive benefits and support for professional growth are included.

Qualifications

• Proven experience in a legal support role is preferred.
• Ability to manage competing priorities in a fast-paced environment.
• Strong commitment to compliance, deadlines, and accuracy.

Responsibilities

• Provide administrative and legal support to partners and fee earners.
• Manage diaries, organize client files, and prepare documents.
• Ensure documentation is audit-ready and compliant.

Skills

Organisational skills

Attention to detail

Client service

Team collaboration

Job description

We are looking for a Legal Support Assistant to join Ashfords’ busy Employment team. In this role, you’ll provide vital administrative and legal support to partners and fee earners, ensuring the smooth running of day-to-day matters.

You’ll manage diaries, organise client files in line with the Ashfords Way, prepare documents, support billing processes, and assist with client onboarding and compliance requirements. You’ll also help with firmwide activities such as organising events or covering reception when needed.

In employment-specific work, you’ll review AI-generated investigation meeting transcripts for accuracy, support tribunal and insurance-related matters, liaise with insurers and cost assessors regarding deadlines and audits, and prepare files for cost assessment, ensuring all documentation is audit-ready and compliant.

Through your work, you’ll play a key role in helping the Employment team deliver a high‑quality, client‑focused service while supporting the wider Legal Support Assistant community.

Who you are

You are an organised, proactive, and detail‑oriented professional with a strong commitment to delivering exceptional client service. You thrive in a fast‑paced environment, are confident managing competing priorities, and take pride in producing accurate, high‑quality work.

You enjoy working collaboratively as part of a team but are equally comfortable using your initiative and working independently. You are adaptable, forward‑thinking, and approach your work with professionalism, discretion, and a positive attitude. You understand the importance of compliance, deadlines, and accuracy, particularly within a legal and regulated environment, and will be motivated to contribute to the success of the Employment team at Ashfords.

Ideally, you will have previous experience in a legal support role and be comfortable working reactively to tight and often changing deadlines in a fast‑paced and regulated environment.

Our offer

We know that our people are at the heart of everything we do – and that’s why we’re committed to supporting your wellbeing, growth and work‑life balance.

Beyond our benefits package, you’ll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you’ll support initiatives such as charity fundraising, environmental causes and our employee‑led diversity and inclusion groups.

You can find out more about our benefits by visiting the Reward & Wellbeing page on our website.

What’s next?

Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it’s like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way.

We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds.

To support your growth, we offer ongoing training and development opportunities to help you reach your full potential – so even if you don’t feel you match all the requirements of the job role, we’d still love to hear from you.

At Ashfords, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed.

If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at [e-mail].

For an informal and confidential discussion about this opportunity, please contact Kitty Hughes, Talent Attraction Assistant - [e-mail]

Or apply now, and we will be in touch with you as soon as possible.