Legal Services Facilitator

Gateshead Health NHS Foundation Trust; Brighton; On-site; GBP 30,000 - 35,000; Full time

Job summary

A healthcare organization in England is looking for a Legal Services Facilitator to manage claims and inquests, provide comprehensive support to the Legal Services team, and prepare legal documentation. The ideal candidate should have experience in handling legal matters and be capable of supporting staff through claims processes. This role offers a chance to contribute to essential health services in a dynamic environment.

Benefits

Support initiatives for diverse workforce

Opportunities for professional development

Qualifications

• Experience in managing claims and inquests.
• Knowledge of legal documents and processes.
• Ability to support staff through claims processes.

Responsibilities

• Manage own caseload of claims and inquests.
• Prepare legal documents and arrange circulation of information.
• Monitor Duty of Candour compliance across the Trust.

Job description

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible.

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM.

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

Job overview

An opportunity has arisen for a Legal Services Facilitator (Band 5) within the Legal Services Department.

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The main purpose of the facilitator role is to provide an efficient and comprehensive support service to the Legal Services team in preparing, typing and creating documents and support documentation for Court and Inquest proceedings and assisting in the Clinical Claims, Employment Liability claims, Public Liability claims, Inquests, Duty of Candour, Consent and Audit processes.

Working for our organisation

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Detailed job description and main responsibilities

• Manage (with support and supervision) their own caseload of Inquests, Clinical claims, and Employer’s Liability and Public Liability claims
• Support and guide staff through claims and inquest processes.
• Report new claims to NHS Resolution via their portal in line with reporting guidelines.
• Prepare legal documents and associated papers and arrange circulation of information to relevant parties.
• Attend internal and external meetings and hearings in relation to claims and inquests as a representative of the Legal Services team.
• Monitor Duty of Candour compliance across the Trust and provide support to colleagues in relation to completion of duty of candour notifications.
• Identify and highlight any learning from claims, inquests and duty of candour.
• Assist in the preparation of written updates and reports to Divisional and Trust wide groups in relation to claims, inquests, duty of candour.
• Attend Divisional and Trust wide meetings to present reports and updates, and provide feedback from meetings to the Legal Services team.
• Co‑manage, supervise and support the Legal Services Administrator.
• Assist in the process of disclosure of patient records, including the collation, checking and redacting of patient records to ensure confidentiality is observed.
• Deal with ad hoc legal queries and provide advice and support to staff in relation to a wide range of legal issues.
• Assist in the collation of information in connection with Freedom of Information requests.
• Coordinate and provide training to a range of Trust staff.
• Participate in consent and audit processes.
• Assist in the drafting and updating of Policies and Guidelines where appropriate.
• Analyse data from NHS Resolution Scorecards and GIRFT data provided by external bodies.

Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.

Applications from job seekers who require Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications where the post is eligible. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Candidates who require sponsorship are strongly advised to visit the UK Border Agency website and familiarise themselves with what is required. There is a facility on this site to access the points based calculator and work through an example which should assist candidates in their understanding of the process.