Legal Secretary

Express Solicitors; Manchester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid Working

23 Days Holiday

Rising to 26 days + bank holidays

Private medical insurance after 2 yrs

Onsite gym

Social committee with budget

Birthday day after service length

Job summary

Express Solicitors is seeking a Legal Secretary in Manchester as a retrain opportunity within Personal Injury. You will support a stream of Lawyers in a busy firm, preparing correspondence and court bundles, and handling calls and scheduling.

The role requires at least two years of administration experience; familiarity with Proclaim is desirable, and strong English grammar plus IT skills are essential. The firm offers hybrid working, generous holidays, private medical insurance after 2 years,

Qualifications

• Two years administration experience (legal/medical background advantageous).
• Excellent English spelling, punctuation and grammar.
• IT literate and proficient with standard office software.
• Exceptional customer service skills with a professional telephone manner.
• Acute attention to detail and ability to prioritise in a fast-paced environment.
• Experience with Proclaim case management system is desirable.
• Excellent word processing and audio typing skills (65+ wpm).
• Experience with digital dictation is beneficial.

Responsibilities

• Collaborate within a pool of Legal Secretaries to support multiple Lawyers.
• Work in one stream of work: Road Traffic Accidents, Employers’ Liability or Occupiers & Public Liability.
• Prepare correspondence and legal documents, including pleadings and court bundles.
• Photocopying and scanning documents with admin team support.
• Handle inbound and outbound calls professionally.
• Schedule appointments and liaise with Lawyers, clients, Counsel and other stakeholders.
• Support fellow Legal Secretaries and wider admin team as required.
• Assist with updates to the Proclaim case management system where appropriate.

Skills

Two years admin experience

English grammar proficiency

IT literate

Exceptional customer service

Attention to detail

Proclaim experience desirable

Audio typing (65+ wpm)

Word processing

Dictation / digital dictation (Diktamn

Tools

Proclaim

Job description

About Us

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

Legal Secretary Re-train Opportunity

Personal Injury

About Us

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

The Role

We are currently looking for strong administrators ideally with a minimum of two years administration experience. Background in legal and medical advantageous

Responsibilities

• Working collaboratively within a pool of Legal Secretaries to support multiple Lawyers
• You will be working in one stream of work either Road Traffic Accidents, Employers’ Liability or Occupiers & Public Liability.
• Preparing correspondence and legal documentation, including pleadings and court bundles
• Photocopying and scanning documents, with support from the Administration team where required
• Handling inbound and outbound telephone calls in a professional and courteous manner
• Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders
• Providing support to fellow Legal Secretaries and the wider administration team as required
• Assisting with updates to the Proclaim case management system where appropriate

Person Specification

• Demonstrable two years previous administration experience, background in legal and medical advantageous.
• Strong comprehension of English spelling, punctuation, and grammar.
• IT literate
• Exceptional customer service skills, including professional and friendly telephone manner.
• Acute attention to detail
• Ability to prioritise daily workload and experience of working in a fast-paced environment.
• Prior exposure to Proclaim case management system is desirable.
• Excellent word processing and audio typing skills
• Audio typing speed of 65+ words per minute
• Use of digital dictation, ideally Diktamen would be beneficial.

Salary & Hours

• A basic salary of up to £28,000
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Benefits

• Hybrid Working
• 3/2 hybrid working pattern after probation.
• 23 Days Holiday
• Rising to 26 days, plus bank/public holidays.
• Extra Holidays
• 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Looking After Your Health
• Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
• Looking After Your Well-being
• 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Work Life / Balance
• Active social committee with generous departmental and firm-wide social budget.

Recruitment Process

Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.