Legal Secretary

Nottinghamshire Law Society; Ilkeston; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

Charles Newton & Co Solicitors in Ilkeston is seeking an Experienced Secretary/Professional Assistant to support the busy wills and probate department. The role requires welcoming clients, handling calls and messages, and typing letters and probate documents with accuracy.

The successful candidate will manage diaries, liaise with clients and fee earners, and demonstrate strong organisational and communication skills while using MS Office and learning case management systems.

Qualifications

• Strong organisational skills and the ability to manage multiple tasks.
• Excellent communication skills with a professional approach.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

Responsibilities

• Welcome clients in person and over the phone, ensuring they feel comfortable and valued from the first interaction.
• Manage incoming calls, emails, and correspondence, passing on accurate messages promptly.
• Type letters, wills and forms related to Wills, Probate and Estate Administration with accuracy and attention to detail.
• Schedule appointments and manage diaries for fee earning staff.
• Liaise with clients and fee earners.
• Proficient with audio typing and confidentiality in handling sensitive information.
• Demonstrate empathy and discretion when dealing with clients.
• Learn and adapt to case management systems as required.

Skills

Organisational skills

Communication skills

Microsoft Office

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Experienced Secretary/Professional Assistant

Required Skills

Strong organisational skillsGood communication skillsProficiency in Microsoft Office (Word, Outlook, Excel)

Practice Areas

Location

Contact

Phone

01773 535535

Email

[e-mail]

Closing Date

18-10-2026

Description

Legal Secretary – Wills & Probate

Charles Newton & Co Solicitors are currently seeking to recruit a Legal secretary to work in our busy wills and probate department based at our Ilkeston office.

Your Role

• Welcome clients in person and over the phone, ensuring they feel comfortable and valued from the very first interaction.
• Manage incoming calls, emails, and correspondence, passing on accurate messages promptly.
• Type letters, wills and forms related to Wills, Probate and Estate Administration with accuracy and attention to detail.
• Schedule appointments and manage diaries for fee earning staff.
• Liaise with clients and fee earners
• Previous experience as a secretary, or professional office environment (legal experience in Wills & Probate preferred, but not essential)
• Proficient with audio typing
• Excellent communication skills, with the ability to handle sensitive matters with empathy and discretion.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and confidence in learning case management systems.
• A calm professional manner, presentable appearance and the ability to prioritise in a busy environment.

Salary according to experience.

This role is a full-time position based at our Ilkeston office at 6 Bath Street, Ilkeston, DE7 8FB