Legal Secretary

Make UK; Birmingham; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Free parking

Meal service on site

Flexible hours

Health cover

Pension contributions up to 8%

Life assurance

Volunteer leave

Job summary

Make UK is seeking a proactive Legal Secretary in Birmingham. Hybrid role, combining local office duties with remote work and occasional travel to other UK locations. You will support HR and Legal teams across the Midlands and the North, managing busy caseloads and ensuring timely tribunal handling.

You will provide comprehensive administrative support, including diary management, document preparation, and hearing bundles, while maintaining high standards of confidentiality and accuracy.

Qualifications

• Experience in a legal administration or legal secretarial role.
• Excellent typing and audio typing skills.
• Outstanding attention to detail and accuracy.
• Ability to prioritise a busy workload and work to tight deadlines.
• Strong organisational and communication skills.
• Experience handling confidential and sensitive information.
• A proactive, flexible and positive approach.
• GDPR awareness or training.
• A full UK driving licence (preferred).

Responsibilities

• Manage advisers' diaries, appointments and tribunal deadlines.
• Process and update matters on the CRM system.
• Coordinate requests for advice and support the Adviceline service on a rota basis.
• Prepare, collate and index tribunal documentation.
• Produce and amend both physical and electronic hearing bundles.
• Correspond with members, third parties and employment tribunals.
• Monitor tribunal deadlines and maintain accurate case records.
• Raise requisitions for counsel fees and track the approval process.
• Provide audio typing and general administrative support.
• Organise legal seminars, employment law updates and events, including venue bookings and delegate management.
• Handle telephone enquiries professionally and efficiently.
• Support colleagues across the wider business as required.

Skills

Legal secretarial experience

Typing

Audio typing

Attention to detail

Organisational skills

Confidential information handling

GDPR awareness

Driving licence (preferred)

Tools

CRM system

Job description

Legal Secretary

Birmingham (Hybrid – local office and remote working, with occasional travel to other UK locations)

Full time

Permanent

Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities

Are you an organised, detail-oriented legal secretary who thrives in a fast-paced environment? We're looking for a proactive Legal Secretary to provide high-quality administrative and secretarial support to our HR and Legal teams across the Midlands and the North.

Working closely with experienced legal advisers, you'll play a key role in ensuring employment tribunal cases are managed efficiently, deadlines are met, and members receive exceptional service.

As Legal Secretary, you'll be responsible for providing comprehensive administrative support to the legal team, helping advisers manage busy caseloads and ensuring legal processes run smoothly.

Key Responsibilities

• Manage advisers' diaries, appointments and tribunal deadlines.
• Process and update matters on the CRM system.
• Coordinate requests for advice and support the Adviceline service on a rota basis.
• Prepare, collate and index tribunal documentation.
• Produce and amend both physical and electronic hearing bundles.
• Correspond with members, third parties and employment tribunals.
• Monitor tribunal deadlines and maintain accurate case records.
• Raise requisitions for counsel fees and track the approval process.
• Provide audio typing and general administrative support.
• Organise legal seminars, employment law updates and events, including venue bookings and delegate management.
• Handle telephone enquiries professionally and efficiently.
• Support colleagues across the wider business as required.

About You

We're looking for someone who is organised, adaptable and enjoys working as part of a collaborative team.

You'll ideally have:

• Experience in a legal administration or legal secretarial role.
• Excellent typing and audio typing skills.
• Outstanding attention to detail and accuracy.
• The ability to prioritise a busy workload and work to tight deadlines.
• Strong organisational and communication skills.
• Experience handling confidential and sensitive information.
• A proactive, flexible and positive approach.
• GDPR awareness or training.
• A full UK driving licence (preferred)

Why Join Make UK?

At Make UK, we champion British manufacturing and support more than 4,500 manufacturing businesses across the UK. As part of our Legal team, you'll contribute to delivering expert employment law support while working in a collaborative environment that values professionalism, continuous improvement and outstanding service.

With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.

Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.

We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.