Legal Receptionist

THP Law; Stockport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable solicitors firm in Stockport is looking for a Receptionist to be the first point of contact for clients. Responsibilities include managing calls, greeting visitors, and assisting with various office tasks. Ideal candidates possess excellent communication skills, the ability to juggle multiple priorities, and proficiency in MS Office applications. This is a great opportunity with supportive team dynamics and potential for career growth.

Benefits

Competitive salary

Professional development opportunities

Supportive work environment

Ongoing training and education

Qualifications

• Experience in high-pressure environments with excellent client service.
• Strong organisational skills and the ability to prioritise tasks effectively.

Responsibilities

• Handle incoming enquiries by telephone and greet clients.
• Assist with printing, scanning, and photocopying as needed.
• Manage diaries and arrange appointments.

Skills

Excellent communication skills

Client/customer service

Multi-tasking ability

Ability to work under pressure

Microsoft Word, Excel and Outlook proficiency

Problem solving skills

Initiative and prioritisation

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Leap case management system

Job description

As a Receptionist, you will be the first point of contact for telephone callers and visitors, ensuring a professional and welcoming environment. This role requires excellent organisational skills and the ability to prioritise tasks effectively. You will welcome and assist visitors, manage inbound phone calls and appointments, and perform various office administrative tasks.

Principal Duties and Responsibilities

1. Handling incoming enquiries by telephone and meeting and greeting clients and visitors.
2. Assist in the completion of requested print, scan, photocopying, binding jobs from the fee earners and ensure that these are completed and delivered in a timely manner.
3. Opening and distributing the post.
4. Scanning the firms post on a daily basis and linking to the relevant case file.
5. Administration associated with the opening and archiving of files to include administering the archiving system.
6. Manage diaries, including arranging appointments, meetings, and travel logistics.
7. Engross Wills and Witness will signatures
8. Any other duties as reasonably required by the business.

Skills and Requirements

• Excellent communication skills, both verbally and in writing.
• Excellent client/customer service. Able to multi-task.
• Works well under pressure. Must be a team player. Adaptable to change and new initiatives.
• Previous experience in working with Microsoft Word, Excel and Outlook. Previous experience with case management systems (Leap) desirable.
• Be process and deadline driven. Ability to think outside the box and solve problems.
• Ability to use your own initiative, prioritise incoming work/deadlines whilst working under pressure.
• Excellent client/customer service with the ability to converse with people at all levels with the business.

About Us

THP Law Solicitors is an established well respected solicitors firm specialising in Residential conveyancing, Wills, Probate, Lasting Powers of Attorney and litigation. We have offices in Stockport, Macclesfield and Bollington. With a focus on delivering high-quality legal solutions tailored to our clients' needs, we strive to uphold the highest standards of professionalism and integrity. Our team is dedicated to ensuring that our clients receive expert guidance and support through every step of their legal journey. Join us in making a positive impact and delivering excellence in legal services.

Benefits

• Competitive salary commensurate with experience.
• Opportunity for professional development and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and opportunities for continued education.

How To Apply

If you are a motivated and proactive individual with the skills and experience required for this role, we would love to hear from you. Please submit your CV, cover letter, and any relevant supporting documents to [e-mail].