Legal Operations/Practice Manager

yolk recruitment; Gloucester; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A prestigious law firm located in Gloucester is seeking a Legal Practice Manager to oversee operations, finance, and compliance. This role promises flexibility and the opportunity to shape the operational aspects of the firm. Ideal candidates will possess strong adaptability and organizational skills, along with experience in a small to medium-sized business. The firm promotes a supportive work culture, offering competitive benefits including annual leave and pension contributions.

Benefits

25 days annual leave + bank holidays

5% pension contribution

Healthcare Cash Plan

Discretionary bonus scheme

Support with professional training and development

Qualifications

• Experience in a small or medium-sized business is a real advantage.
• Ability to manage multiple responsibilities and collaborate closely with senior leadership.
• Looking for the chance to grow into a varied role.

Responsibilities

• Oversee finance processes, compliance, and office management.
• Support staff onboarding, training, and policy updates.
• Manage client inquiries and support business development initiatives.

Skills

Adaptability

Organizational skills

Confidence in management

Positive, solutions-focused approach

Tools

Clio

VOIP systems

Job description

Opportunity: Legal Practice Manager

Location: Bristol (Flexible hours)

Salary: Up to 55,000 (DOE)

Are you the kind of person who thrives in a role where no two days look the same, where your ideas are genuinely welcomed and where your impact is instantly visible? If so, this could be the perfect next step.

We're working with a leading Bristol-based boutique law firm - highly respected, known for its modern, people-first approach and loved by its clients for the quality of service they deliver. They're now looking for an Office/Practice Manager who will become the operational heartbeat of the firm.

This is an opportunity to join a warm, close-knit team where your voice counts, your expertise is trusted and flexibility is a given. The role can be shaped around you: whether you're already operating at a senior level or looking to step up and grow into a broader remit, the firm is keen to tailor the responsibilities to the right person.

The Opportunity:

As the firm's go-to operational lead, you'll keep the engine running - overseeing finance processes, compliance, systems, administration, suppliers, marketing support and day-to-day office management. It's a hands-on, varied and genuinely influential position within a high-performing specialist firm.

You'll work closely with the Director and Fee Earners to play a central role in improving processes, supporting business development initiatives and helping shape how the firm operates as it continues to grow.

What You Will Be Doing:

Finance & Reporting

• Overseeing invoices, WIP reviews and credit control
• Working with an external bookkeeper and supporting financial processes
• Producing monthly and quarterly reporting, dashboards and insights for the Director
• Assisting with budgets, profitability reviews and cashflow updates

Operations & Administration

• Day-to-day ownership of all admin functions and reception function
• Supplier management, cost control and ensuring smooth office operations
• Overseeing processes to ensure a clean, comfortable and well-functioning workspace
• Supporting events and L&D logistics

Systems & IT

• First-line oversight of IT, VOIP systems, PCs, email servers and practice management (Clio)
• Liaising with external IT and telecoms providers as needed

Marketing & Communications

• Helping maintain the website and blog content
• Managing newsletters, mailing lists and liaising with external marketing providers

Client Support

• Handling new client enquiries, triage, onboarding and engagement paperwork

People, HR & Compliance

• Supporting staff onboarding, training and policy updates
• Supervising the Legal & Finance Assistant
• Supporting compliance processes, AML, SRA requirements and internal policy reviews
• Leading on Health & Safety and risk assessments

What We Are Looking For:

• Someone adaptable, organised and confident working in a varied role
• Experience in a small or medium-sized business is a real advantage
• Ability to manage multiple responsibilities and collaborate closely with senior leadership
• A positive, solutions-focused approach and the desire to help a team thrive
• You may already be doing all of this or you may be looking for the chance to grow into it. Either way, the firm is open-minded and supportive.

What Is in It for You?

• 25 days annual leave + bank holidays
• 5% pension contribution
• Healthcare Cash Plan
• Discretionary bonus scheme
• Flexible hours
• Support with professional training and development
• A genuinely supportive environment at a boutique firm known for treating people well
• The chance to make the role your own and shape the operations of a respected specialist practice

If you want a role where you're valued, trusted and given the autonomy to make things better every day, this is a standout opportunity.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.