Legal Operations Lead

Michael Page (UK); City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Legal Operations Lead in London. The role involves managing service delivery for legal client matters, ensuring compliance, and coordinating with external partners. Ideal candidates will have legal operations experience and familiarity with legal tech tools. The position offers competitive salary, bonus, and hybrid work with a focus on innovative legal solutions.

Benefits

Excellent benefits

Hybrid working

Competitive salary + bonus

Opportunity to build legal operations from scratch

Qualifications

• 3+ years' experience in legal operations or related roles.
• Deep understanding of legal workflows and client service delivery.
• Highly organised and proactive.

Responsibilities

• Own day-to-day service delivery across all legal client matters.
• Manage onboarding and project tracking.
• Coordinate hand-offs between clients and legal partners.
• Maintain and improve legal workflows and tooling.

Skills

Legal operations experience

Understanding of legal workflows

Project coordination skills

Familiarity with legal tech tools

Strong communication

Proactive and solutions oriented

Tools

CRM

Contract automation tools

Document management tools

Job description

Overview

• Build scalable legal ops with top-tier startup teams
• Drive service delivery across law, tech & founders

About Our Client

My client helps businesses grow by combining creative thinking, strategic advice, and access to funding, working closely with founders and investors to build strong brands and successful companies.

Job Description

• Own day-to-day service delivery across all legal client matters.
• Manage onboarding, scoping, document collection, and project tracking.
• Coordinate hand-offs between clients and our external legal partners (solicitors, barristers).
• Maintain and improve legal workflows, knowledge base, and internal tooling.
• Work closely with our AI/legal engineering team to implement automation into workflows.
• Ensure compliance with our regulatory boundaries and flag any edge cases.
• Deliver operational reporting, client performance metrics, and feedback loops.

The Successful Applicant

• 3+ years' experience in legal operations, legal tech, or paralegal roles.
• Deep understanding of legal workflows and client service delivery.
• Highly organised, proactive, and solutions oriented.
• Familiarity with legal tech tools (e.g. contract automation, CRM, document management).
• Strong communication and project coordination skills.
• Comfortable working in a startup or fast-paced environment.

What\'s on Offer

• Excellent benefits
• A front-row seat in a disruptive legal venture.
• Opportunity to build legal operations from the ground up.
• Work alongside lawyers, engineers, and founders building something new.
• Competitive salary + bonus
• Hybrid working - 4 days in the office
• Opportunity to work in the heart of London with a collaborative and professional team.
• Challenging and rewarding responsibilities in legal operations.

If you are a motivated professional ready to take on the role of Legal Operations Lead in London, we encourage you to apply and join a forward-thinking organisation in the financial services industry.