Legal Executive

Serco Limited; Warrington; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A public safety services company in Warrington is seeking a Legal Executive for its electronic monitoring services team. The role involves managing legal matters, supporting internal teams, and ensuring compliance with legal frameworks. Ideal candidates should have a CILEX or Solicitor qualification, strong organizational and communication skills, and a proactive mindset. This full-time position offers a competitive salary and flexible working options.

Benefits

25 days annual leave plus bank holidays

Annual leave purchase scheme

Up to 6% contributory pension scheme

Flexible working options

Employee Assistance Programme

Qualifications

• Strong self-development mindset and willingness to grow within the role.
• Desire to learn litigation and internal legal processes.
• Ability to achieve BPSS Clearance.

Responsibilities

• Manage and triage matters through the team's case management systems.
• Draft reports, complete official documentation and assist with witness statements.
• Monitor compliance with key legal frameworks.

Skills

Organizational skills

Problem-solving

Interpersonal skills

Communication skills

Education

CILEX qualification or Solicitor qualification

Job description

Legal Executive

Hybrid - Warrington, WA3 7PB. Full Time, Permanent.

Band 5 / £45,000 - £50,000 (dependent on experience)

Serco's Electronic Monitoring Services (EMS) contract is one of the UK's most significant public safety programmes - supporting the Ministry of Justice with the delivery of national tagging and monitoring services. Our purpose is clear: enhance public safety, reduce reoffending, and harness advanced data to deliver better outcomes for communities.

We are now seeking an intelligent, driven and proactive Legal Executive to join our high-performing EMS team. This is an excellent opportunity for a qualified individual (CILEX or Solicitor) who is eager to develop, contribute, and grow within a complex, high-profile operational environment.

As a trusted member of the EMS Legal and Risk function, you will support the effective management of legal and operational risk across the contract. While you will not be customer-facing initially, you will work closely with internal teams to build credibility, foster relationships, and become a well-known and valued presence across the contract.

Your work will focus on monitoring compliance with key legal frameworks - including common law duties, human rights and data protection - while supporting a mixed caseload and helping drive proactive operational solutions. As you develop, your responsibilities will grow, and you will play an increasingly central role in case management, process improvement and legal support for the broader EMS business.

As part of this you’ll:

• Manage and triage matters through the team's case management systems.
• Produce and deliver training and reference materials for internal stakeholders.
• Undertake legal research and present findings accurately and promptly.
• Provide legal support to senior lawyers, Heads of Department and subject matter experts.
• Maintain and update precedent banks, templates and reference materials.
• Build strong working relationships across the EMS contract and wider Legal & Commercial teams.
• Collaborate with insurance teams, the Customer and internal stakeholders to maintain accurate records.
• Organise case files, attend court inquests or tribunals, prepare litigation bundles and file documents where required.
• Draft reports, complete official documentation and assist with witness statements or expert meetings.
• Prepare management information, analyse data, identify trends and escalate concerns where needed.
• Work in accordance with risk, compliance and GDPR requirements.

What you’ll need to do the role:

We're not looking for extensive specialist experience - we're looking for the right person. Someone intelligent, adaptable, proactive and driven. Someone who thrives in a fast-paced environment, loves solving problems, and integrates well into a team.

• CILEX (preferably with Litigation Rights) or Solicitor qualification.
• Strong organisational skills and the ability to meet deadlines under pressure.
• Desire to learn litigation and internal legal processes.
• Commitment to continuous improvement and challenging the status quo.
• Strong self-development mindset and willingness to grow within the role.
• Excellent interpersonal skills, with the ability to build rapport at all levels.
• Clear, concise and persuasive communication skills - both written and verbal.
• Ability to manage a diverse caseload and adapt to changing priorities.
• Inclusive, approachable and collaborative nature.
• Ability to achieve BPSS Clearance.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Flexible working options.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.