Legal Enforcement Officer

Orbit Group; Nuneaton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing organization in Nuneaton is seeking a Court Representative to lead legal proceedings and support customers through the legal process. The role demands strong understanding of housing law, courtroom experience, and excellent communication skills. Candidates should have a legal qualification or housing-related accreditation and commitment to ethical housing practices. This position involves travel and collaboration with various teams.

Qualifications

• In-depth understanding of housing law and Civil Procedure Rules.
• Confidence in representing in court without legal counsel.
• High emotional intelligence and communication skills.

Responsibilities

• Prepare and represent Orbit in court for possession and injunctions.
• Assess complex cases with legal defences and potential disrepair.
• Build partnerships across teams while maintaining Orbit's reputation.

Skills

Understanding of housing law

Strong case management

Court representation

Emotional intelligence

Proficiency in Microsoft Office

Writing legal documentation

Education

Legal qualification or housing-related accreditation

Tools

Case management systems

Job description

As a court representative you will work to safeguard the organisation and support customers to feel safe, informed and supported through the legal process. You will lead on preparation and represent Orbit in court for possession, injunctions and enforcement actions relating to rent arrears, tenancy breaches, ASB and access issues.

• In-depth understanding of housing law, Civil Procedure Rules, Pre-Action Protocols, and grounds for possession and injunctions.
• Strong case management experience in both income recovery and tenancy enforcement, including ASB and breach cases.
• Confidence and professionalism representing in court (County Court & High Court) with or without legal counsel.
• Ability to assess complex cases involving vulnerabilities, legal defences, and potential disrepair or counterclaims.
• High emotional intelligence and communication skills – able to influence, empathise and de‑escalate in high‑pressure situations.
• Proven ability to build partnerships across teams and agencies, maintaining Orbit’s reputation as a fair and ethical landlord.
• Proficiency in Microsoft Office and case management systems.
• Experience writing legal documentation: witness statements, court summaries, and case evidence.
• Commitment to Orbit’s core values and customer promises: safety, trust, support and respect.
• Must be willing and able to travel to meet the requirements of the role.
• Previous experience leading tenancy enforcement initiatives, community safety programmes or multi‑agency forums.
• Knowledge of welfare reform and income maximisation approaches.
• Legal qualification or housing‑related accreditation.