Legal Care Secretary

Ridley & Hall Solicitors; West Yorkshire; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Extra day off for birthday

Life Admin Days

Non-Contractual Bonuses

Non-Contractual Bonuses

Christmas party

Job summary

A law firm in West Yorkshire is seeking a Care Secretary to support its care team. In this role, you will provide secretarial support, maintain client care standards, and assist Care Solicitors. The ideal candidate has experience in a Care department, good typing and telephone skills, and is highly organized. The position offers hybrid working after a probation period, along with unique benefits such as extra holidays and bonuses.

Qualifications

• Previous experience in a Care department at a solicitors' firm or similar.
• Willingness to take on new tasks.
• Ability to prioritize workloads for different fee earners.
• Highly motivated.
• Highly organised.
• Willingness to take on new tasks.
• Proactive and using initiative.
• Able to prioritise workloads of different fee earners.

Responsibilities

• Provide secretarial support to care team lawyers.
• Exercise high standards of client care.
• Maintain clear communication with personnel.
• Answering calls and assisting clients with enquiries
• Liaising with clients/professionals to arrange appointments/meetings, etc.
• Dealing with incoming emails/post and corresponding as appropriate
• Ensuring the case management database is continually kept updated.
• Ensuring files are fully time recorded for billing
• Assisting other fee earners within the team.
• Ensuring the experts’ register is updated.
• Providing cover for other secretaries in their absence

Skills

Good telephone manner

Good typing skills

Highly motivated

Highly organized

Proactive

Willingness to take on new tasks

Proactive and initiative

Prioritise workloads

Job description

We’re looking for a Care Secretary who shares our passion for making a positive impact in childcare law. Join our friendly, forward-thinking team in Leeds, where your commitment to excellent client care and your enthusiasm for helping vulnerable people will be truly valued. In this role, you’ll play a vital part in assisting a Care Solicitor, enjoy a competitive salary, flexible working options, and a range of unique benefits, including extra holidays for your birthday and life admin and health scheme. If you want your work to matter and your skills to grow, we’d love to hear from you.

Your Role:

The prime role of a Legal Secretary is to provide secretarial support to the care team lawyers. To exercise high standards of client care at all times in a professional and pleasant manner. To ensure confidentiality and security of all the firm’s and client documentation and information. To maintain clear and precise communication with other personnel within the firm.

To ensure good working relationships with external institutions and organisations. To undertake any reasonable task as requested.

Your responsibilities will include:

• Typing documents including court documents, emails and file notes, etc for the fee earner’s
• Preparing legal aid applications
• Opening files on the case management system
• Answering calls and assisting clients with enquiries
• Liaising with clients/professionals to arrange appointments/meetings, etc.
• Dealing with incoming emails/post and corresponding as appropriate
• Ensuring the case management database is continually kept updated.
• Ensuring files are fully time recorded for billing
• Assisting other fee earners within the team.
• Ensuring the experts’ register is updated.
• Providing cover for other secretaries in their absence

Person specification - key skills/qualifications required:

• Previous experience of working within a Care department at a firm of solicitors, or other similar experience.
• Good telephone manner
• Good typing skills and use of digital dictation
• Highly motivated
• Highly organised
• Willingness to take on new tasks.
• Proactive and using initiative.
• Able to prioritise workloads of different fee earners.

Our offer

• Hybrid working is available after a probation period.
• An extra day’s holiday for your birthday
• 2 x ½ days off for Life Admin Days
• 2 x Non -Contractual Bonuses per year
• Christmas party get togethers.

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other consideration prohibited by law.