Legal Assistant: Hybrid Working, Client Care & Admin Pro

Hcb Solicitors; Greater Manchester; Hybrid; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Pension - The Peoples Partnership

Christmas week closure

Holiday purchase scheme

Bonus holiday scheme

Annual bonus related to fee targets (F

Hybrid working after probation

Online training courses

Cycle to work scheme

Medicash Scheme and EAP

Job summary

Hcb Solicitors seeks a capable secretary/administrator with a strong secretarial and administration background. You will be well organised, self-motivated and able to work independently while maintaining high standards.

You will interact with clients professionally by phone and in person, handle routine correspondence, manage matter lists, prepare bills, and ensure Lexcel quality standards are met.

Qualifications

• Strong secretarial and administration background.
• Organised self-starter able to work independently to high standards.
• Professional client contact by phone and in person.

Responsibilities

• Deal with routine client correspondence.
• Provide monthly client updates on matter progression.
• Provide monthly costs for matters.
• Manage matter lists.
• Prepare bills and manage debtor lists.
• Manage archiving of matters.
• Open, close and maintain all files per Lexcel standards.
• Handle correspondence from court and Land Registry.
• Prepare bills for the department.
• Safely manage Wills, LPAs, Probates and related documents.
• Attend to clients in person and by phone with high client-care standards.
• Create and maintain client records on the firm’s database.
• Liaise with other departments across HCB Network.
• Produce client correspondence and enclosures for mailing.
• Ensure confidentiality of client and firm information.
• Maintain client hard copy files and records.
• Request payments and liaise with accounts.
• Handle overflow client calls.
• Perform other duties to ensure efficient running.

Skills

Secretarial experience

Administration experience

Client communication

Organisational skills

Job description

Hcb Solicitors seeks a capable secretary/administrator with a strong secretarial and administration background. You will be well organised, self-motivated and able to work independently while maintaining high standards.

You will interact with clients professionally by phone and in person, handle routine correspondence, manage matter lists, prepare bills, and ensure Lexcel quality standards are met.