Legal Assistant

Contract Personnel Limited; Norwich; On-site; GBP 25,000 - 30,000; Part time

Job summary

A facilities management company in Norwich is seeking a Legal Assistant to support the Litigation Team with compliance-related legal work. The role involves managing case files, maintaining accurate records, and ensuring high customer service standards. The position is temporary for 6 weeks, focusing on liaising with stakeholders and assisting in compliance metrics analysis.

Qualifications

• Exceptional customer service skills.
• Strong organisational skills to manage case files.
• Understanding of relevant laws and regulations.

Responsibilities

• Support the Litigation Paralegal with compliance work.
• Manage and update accurate case files.
• Liaise with stakeholders for efficient case progression.
• Respond promptly to enquiries with a customer-focused approach.
• Identify and escalate potential legal issues.

Job description

Overview

We are currently working alongside a facilities management company who are looking for a Legal Assistant to support the Litigation Team with their caseload of compliance-related legal work, specifically cases involving tenants who fail to provide access to properties. The role will provide direct support to the Litigation Paralegal and contribute to the efficient management of compliance work across the organisation. The postholder will ensure a high standard of customer service to both internal and external stakeholders, maintain accurate records, and contribute to continuous improvement initiatives within the team. This is a temporary assignment for 6 weeks.

Responsibilities

• Support the Litigation Paralegal with all aspects of compliance work relating to tenant access issues.
• Manage and update case files, ensuring all internal systems and records are accurate, complete, and compliant with internal policies and data protection requirements.
• Liaise effectively with internal departments, external partners, and other key stakeholders to facilitate efficient case progression and communication.
• Provide outstanding customer service, responding promptly and professionally to enquiries and maintaining a customer-focused approach at all times.
• Apply a sound understanding of relevant laws, regulations, and organisational policies to support decision-making and ensure legal compliance.
• Identify and escalate potential risks or issues promptly, proposing practical solutions and contributing to continuous improvement initiatives.
• Assist in collecting, analysing, and reporting compliance metrics to support performance monitoring and service improvement.
• Prioritise competing demands effectively, using knowledge of business needs and legal requirements to determine appropriate actions.
• Support the wider Litigation Team in achieving departmental objectives and ensuring efficient delivery of legal services across the Group

Requirements/Qualifications

No specific qualifications listed in the job description.