Legal Assistant

Anderson Knight; Glasgow; On-site; GBP 25,000; Full time

Job summary

A well-established organization in Glasgow is seeking a motivated Legal Assistant to support the progression of customer files in a busy consumer lending team. The ideal candidate has strong customer service and administrative skills. Full training will be provided, and there are genuine opportunities for career growth within the company. This office-based role offers a supportive team environment and is perfect for someone looking for a long-term career.

Benefits

Supportive team culture

Full training on processes

Career growth opportunities

Modern office environment

Qualifications

• Previous customer service and administrative experience.
• Strong attention to detail and confidence working with data and documents.
• Good IT skills, including Microsoft Office.

Responsibilities

• Open and set up new remortgage files.
• Liaise with customers and lenders to gather documents.
• Maintain accurate records within the case management system.

Skills

Customer service experience

Attention to detail

Microsoft Office skills

Communication skills

Job description

Legal Assistant

Location: Glasgow City Centre
Salary: £25,000
Hours: Monday-Friday, 9am-5pm (Office-Based)

Anderson Knight is recruiting for a Legal Assistant on behalf of a well-established and growing organisation in Glasgow. This role sits within a busy consumer lending / remortgage team and involves supporting the smooth progression of customer files from start to finish.

The company offers excellent opportunities for progression and is committed to promoting from within, making this an ideal role for someone looking to build a long-term career. Candidates with strong customer service and administrative experience are encouraged to apply, legal experience is helpful but not essential, as full training will be provided.

Key Responsibilities

• Open and set up new remortgage files on internal systems.
• Liaise with customers, lenders, and external partners to request and gather documents.
• Upload, verify, and manage information such as redemption statements and title documents.
• Maintain accurate records and key data within the case management system.
• Monitor shared inboxes, responding to or allocating emails as required.
• Support the team with routine calls, chasing documentation, and general admin tasks.
• Handle customer information in line with compliance and data security requirements.

What We're Looking For

• Previous customer service and administrative experience (office-based experience desirable).
• Strong attention to detail and confidence working with data and documents.
• Good IT skills, including Microsoft Office and email management.
• Strong communication skills and a friendly, professional approach.
• Ability to prioritise work and stay organised in a fast-paced environment.
• Willingness to learn and grow within the role.

Preferred (but not essential)

• Experience in legal, mortgage, property, lending, or financial services.
• Familiarity with remortgage processes or case management systems.

What's On Offer

• Supportive and welcoming team culture.
• Full training on processes and systems.
• Genuine opportunities for career growth and internal progression.
• Modern office environment in a central Glasgow location.

If you're motivated, detail-focused, and looking to build a career with a company that develops and promotes its people, please apply with your CV in confidence.