Legal AI Solutions Engineer

wordsmith; City of Edinburgh; On-site; GBP 65,000 - 110,000; Full time

Benefits offered by this job

Equity

Job summary

Wordsmith is seeking a Legal Solutions Engineer in Edinburgh, with offices in Edinburgh and London. You will design, configure, and implement legal workflows inside Wordsmith, embedding the platform into how legal functions operate. This role sits close to customers, balancing implementation with advisory work to deliver meaningful value.

The role emphasizes working across legal teams and product knowledge to transform processes into structured, automated workflows with AI-enabled solutions.

Qualifications

• Experience in legal tech, legal operations, or process transformation.
• Strong understanding of how in-house legal teams work.
• Ability to manage customer projects and guide stakeholders through change.
• Comfortable working across legal and technical domains.
• Structured thinker who can turn messy processes into clear systems.
• Strong communication skills and confidence working directly with customers.

Responsibilities

• Lead implementation projects for new customers.
• Design workflows and automation tailored to each organisation.
• Configure the platform to support real legal use cases.
• Work directly with legal teams and Legal Ops leaders to understand how they operate.
• Translate legal processes into structured workflows and AI-enabled automation.
• Advise on best practices for implementing legal technology.
• Support onboarding and early adoption for customers.
• Help customers expand into additional workflows and use cases.
• Partner with Account Management to identify growth opportunities.
• Surface patterns, insights, and recurring requests to Product and Engineering.
• Help shape how the product evolves based on real usage.

Skills

Legal tech experience

Legal operations knowledge

Process transformation

Customer-facing project management

Strong communication

Job description

Wordsmith is seeking a Legal Solutions Engineer in Edinburgh, with offices in Edinburgh and London. You will design, configure, and implement legal workflows inside Wordsmith, embedding the platform into how legal functions operate. This role sits close to customers, balancing implementation with advisory work to deliver meaningful value.

The role emphasizes working across legal teams and product knowledge to transform processes into structured, automated workflows with AI-enabled solutions.