Legal Advisor

Coram; Colchester; Hybrid; GBP 10,000 - 25,000; Full time

Job summary

Coram is seeking a Legal Advisor to support parents, carers and young people with Family, Child and Education law. You will work on a low-cost telephone helpline and email advice service, delivering clear legal information and guidance.

Post-training, a hybrid working arrangement is available, with up to 3 days at home. The role forms part of Coram Children’s Legal Centre within the Coram group, supporting vulnerable users across Colchester and London.

Qualifications

• Advise parents, carers and young people in Family, Child and Education law.

Responsibilities

• You will be deployed as a Legal Advisor answering calls on the telephone system.
• You will provide legal advice to callers and signpost to the website when appropriate.
• You will also provide email advice and advice via our webchat service.

Job description

Salary - £10,491 per annum (£24,479 FTE)

Location - Colchester

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About specific entity

Coram Children’s Legal Centre, part of the Coram group of charities, is dedicated to promoting the rights and welfare of children and young people through legal advice, information and practice. Staffed by lawyers and professionals with experience in child law, the Centre provides free legal information, advice and representation to children, young people, their families, carers and professionals, as well as international consultancy on child law and children’s rights.

Coram Children’s Legal Centre has been operating as a specialist children’s legal service from its bases in Colchester and London for thirty years and became part of the Coram group in 2011.

The Child Law Advice Service is a digital first, Family Support Service, funded by The Department for Education. The service aims to provide legal information and advice to parents, carers and young people each year. This is provided via a range of mediums including free downloadable resources on our website, and one to one legal advice with a legally trained specialist via the telephone

About the role

Your primary role will be to advise parents, carers and young people who are experiencing difficulties accessing legal advice and representation in the areas of Family, Child and Education law. You will join a team of experienced legal advisors responsible for providing legal advice via our low-cost telephone helpline and email advice service.

You will be deployed as a Legal Advisor answering the calls that come through the telephone system. You will be providing legal advice to callers to the service and signpost to the website if this is necessary. You will also provide email advice and advice via our webchat service.

There is an opportunity of progression within the Coram Group. The Coram Group contains a Legal Practice, Communications department and Policy and information. Please visit the website for more information.

After training is complete, we offer a hybrid working option – max 3 days at home.

Interview date: Thursday 24th September 2026 (some flexibility is available)

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and will require the successful applicant to undertake a check from the Disclosure and Barring Service.