Legal Administrator

Encore; Cambridge; Hybrid; GBP 27,000; Full time

Job summary

A residential property management company in Cambridge is looking for a Legal Administrator to handle leasehold enquiries, provide customer service, and manage general office tasks. Ideal candidates should have 1+ years in administration, strong communication skills, and be comfortable with Microsoft Office. Join a supportive environment that values your growth and training opportunities.

Benefits

Friendly and supportive environment

Training and development opportunities

Hybrid working policy

Qualifications

• 1+ years of general admin experience, preferably in property or legal.
• Proficient in Microsoft Office; Qube experience is a bonus.
• Responsible and detail-oriented, with a positive attitude.

Responsibilities

• Create and update information packs and process solicitor requests.
• Liaise with solicitors, estate agents, and residents for customer service.
• Assist with company secretarial duties and filing documents.
• Manage sub-letting notices and consent processes.
• Provide general office support and maintain the office environment.

Skills

Excellent communication skills

Organisational skills

Time management

Multitasking

Microsoft Office proficiency

Commercial savvy

Job description

Overview

At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.

The Encore culture not only attracts the brightest talent, but also industry recognition as we’ve been awarded Employer of the Year on many occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. We’re all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish, we can make all the difference.

The Role

Due to team growth, we are looking for a Legal Administrator that is ready to take on an exciting, fast-paced role where no two days are the same. You’ll be key in responding to solicitors\' leasehold enquiries, keeping everything running smoothly, and supporting essential legal and admin tasks. With Encore, you will make a real impact in residential property management!

What You’ll Be Doing

• Leasehold Enquiries: You’ll create and update information packs, process solicitor requests, and assist with Land Registry tasks.
• Customer Service & Admin: Be the friendly face (or voice) that liaises with solicitors, estate agents, residents, and financial advisors. Keep everything on track in our property management system.
• Company Secretarial Duties: You’ll help with filing important documents, issuing share certificates, and maintaining our company secretarial records.
• Sub-letting Admin: Stay on top of sub-letting notices and consent processes with ease.
• General Office Support: From mail merges to keeping the office environment running.

What You’ll Bring

Experience: 1+ years of general admin experience (great if it’s property or legal-related but not a necessity!).

Skills:

• Excellent communication skills (both written and verbal).
• Top-notch organisational skills with a flair for time management and multitasking.
• Proficient in Microsoft Office (bonus points for Qube experience!).
• A keen sense of commercial savvy – always keeping value for money in mind.

Personal Traits:

• You’re responsible, thorough, and always ready to take ownership of tasks.
• You’ve got an eye for detail and can juggle multiple projects.
• A positive, can-do attitude that brings a little sunshine to the team!

Why Encore?

Encore isn’t just another job – it’s a place where you’ll thrive, grow, and truly enjoy what you do. We offer a friendly, supportive environment with lots of training and development opportunities to help you become the best version of yourself. Plus, we know how to have fun while we’re at it!

If you’re ready to make an impact, bring your energy to a team that cares, and take your career to the next level, we want you on the Encore team!

Additional information

Encore operates a hybrid working policy, with 2 days per week working in our Cambridge office.

The salary for this role is £26,500