Legal Administration Assistant

Carpenters Group; Birkenhead; On-site; GBP 22,000 - 30,000; Full time

Job summary

A legal services firm in the UK is seeking an administrative support member for their Technical Costs Team. Candidates should possess strong organizational and communication skills, with experience in handling claims and maintaining correspondence with solicitors. This role offers extensive training, a collaborative environment, and various employee benefits such as a generous holiday allowance and professional development opportunities.

Benefits

25 days’ holiday plus bank holidays

Matched Giving up to £250

Life Assurance Scheme (4 x salary)

Training and development opportunities

Qualifications

• Experience in administrative support for litigated and non-litigated costs matters.
• Ability to handle enquiries via email and telephone.
• Experience setting up claims on computer systems.

Responsibilities

• Setting up new claims on the company computer system.
• Dealing with enquiries via email and telephone.
• Diary and case allocation for the team.
• Preparing document bundles for Court.
• Chasing for costs offers.
• Collating and managing transfer files portfolio.
• Updating MI reports.

Skills

Working knowledge of MS Word and Excel

Strong organisational, administrative and time management skills

Strong communication skills both verbal and written

Customer focussed

Ability to work to deadlines in a fast-paced environment

Attention to detail

Job description

Job Purpose

To work within the Technical Costs Team, providing administrative support across all aspects of litigated and non-litigated costs matters for both Claimant and Defendant cases. Full training will be provided to ensure you are equipped with the knowledge and skills required to succeed in the role.

Key Responsibilities

• Setting up new claims on the company computer system
• Dealing with enquiries via email and telephone
• Diary and case allocation for the team
• Preparing document bundles for Court
• Chasing for costs offers
• Collating and managing the transfer files portfolio, corresponding with Claimant solicitors as and when necessary
• Updating MI reports
• Any other ad-hoc duties as and when required by the business

Experience And Knowledge

• Working knowledge of MS Word and Excel
• Strong organisational, administrative and time management skills
• Strong communication skills both verbal and written
• Customer focussed
• Ability to work to deadlines in a fast-paced environment
• Attention to detail

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About Us

Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.

We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

• 25 days’ holiday plus bank holidays
• Holiday buy and sell
• 2 x Volunteering days to support charitable initiatives
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan - claim back dental / physio / optical appointments
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy