Legacy Giving Officer

NFP PEOPLE; England; Hybrid; GBP 31,000; Full time

Job summary

An international children's charity is seeking a Legacy Giving Officer to foster relationships with long-serving supporters and encourage gifts in their wills. This is a full-time role based in Milton Keynes with a hybrid working option. Ideal candidates will have a warm phone manner, telemarketing experience, and a commitment to the Christian faith. A supportive culture and various benefits are offered.

Benefits

Flexible and supportive working culture

Pension scheme

Generous holiday allowance

Free parking

Opportunities for faith-based gatherings

Qualifications

• Experience in a client-facing role such as sales, account management, or customer service.
• Passionate about making a difference in children's lives.
• Ability to build and maintain meaningful relationships.

Responsibilities

• Grow future legacy income through building relationships.
• Thank sponsors and ensure they receive the best experience.
• Inform supporters and ask them to consider a gift in their will.

Skills

Engaging phone manner

Good level of written English

Previous telemarketing experience

Job description

Legacy Giving Officer

Do you love building relationships with people? Are you a confident communicator with great listening skills?

Do you have experience of working in a client-facing role such as sales, account management or customer service?

We are looking for a Legacy Officer to join the team, so if this sounds like you then apply today!

Position : Legacy Giving Officer (internally known as Legacy Relationship Executive)

Location : Milton Keynes / Hybrid

Hours : Full time (36.5 hours per week with one evening per week)

Contract : Permanent

Salary : £30,874 per annum, depending on experience plus a good range of benefits

Closing Date : Wed 4th Dec 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

We are looking for a Legacy Relationship Executive to grow the future legacy income through building relationships with long serving supporters and asking them to consider leaving a gift in their will and following up with supporters who have expressed an interest to convert them to pledgers.

With over 100,000 supporters around the UK and this job focuses on supporters who have been supporting the charity for over 10 years and really love sponsoring a child and helping the cause.

This role involves mainly thanking sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

The role IS for you if :

• You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.
• Have a good level of written English and results driven
• Are comfortable being on the phone and have had previous telemarketing experience in either sales, account management or customer service

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

In addition to the salary offered, we offer :

• A flexible and supportive working culture
• Pension scheme (with employer contributions)
• Generous holiday allowance
• Free parking (Milton Keynes office)
• Opportunities for faith-based gatherings, prayer, and devotionals
• A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under‑represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Relationship Officer, Telemarketing, Sales, Account Management, Customer Service, Customer Service Agent, Customer Service Officer, Customer Care Agent, Customer Care, Account Manager, Client Engagement, Supporter Engagement. #INDNFP

PLEASE NOTE : This role is being advertised by NFP People on behalf of the organisation.