Leasing Associate

WeWork; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A flexible workspace provider in Westminster is seeking an Inside Sales, Leasing Associate to drive commercial success by renewing current members and sourcing new business. The ideal candidate will have at least two years of experience in sales or account management, and demonstrate exceptional customer service and communication skills. Responsibilities include nurturing client relationships, managing CRM activities, and collaborating with Community Teams to enhance member experience. Join a dynamic team that values innovation and community spirit.

Qualifications

• Two years or more of professional experience in sales, account management, or related deal closing fields.
• Demonstrable experience in nurturing, negotiating, renewing, and closing sales.
• Advanced verbal and written communication skills in English (additional language - French/German preferred).

Responsibilities

• Nurture, develop, and close renewal opportunities.
• Partner with Community Teams for successful member placements.
• Maintain high activity through regular touch points with clients.
• Maintain our CRM to ensure accurate pipeline views.

Skills

Sales experience

Customer service skills

Communication skills

Negotiation skills

KPI achievement

Job description

This is a key position within our Sales Team where the candidate will be responsible for the commercial success of a portfolio of small offices. This will include renewing existing members as well as sourcing and closing new business. As a successful Inside Sales, Leasing Associate you will have the opportunity to:

• Nurture, develop, and close renewal opportunities in a fast-paced and evolving environment.
• Source, nurture, and close new business opportunities by ensuring that prospects' needs are met and exceeded.
• Act as the owner of the commercial success of your portfolio, working with your colleagues in the Community team and the wider sales team.

Day to day responsibilities include (but are not limited to):

• Maintain high activity through regular touch points with clients.
• Partner with Community Teams to ensure the successful placement of new members.
• Maintain our CRM to ensure you are showing an accurate view of your pipeline.
• Execute strategy and process implemented by Sales leaders, Marketing and Sales Operations.
• Be a positive WeWork brand ambassador and confidently communicate our value proposition to members.
• Provide unmatched customer service to members to ensure the best possible member experience.
• Advanced verbal and written communication skills in English (additional language - French/German preferred).
• Demonstrable experience in succeeding in fast-paced, KPI driven sales environment.
• Two years or more of professional experience in sales, account management, or related deal closing fields.
• Demonstrated experience in nurturing, negotiating, renewing, and closing sales (required).
• Excellent experience in customer service and relationship building.
• Strong work ethic and entrepreneurial spirit.
• Excellent communication, writing, and presentation skills.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement—we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work., Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.