Leasehold Income Recovery Specialist

Ackerman Pierce; Camden Town; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local housing organization is seeking an Income Collection Officer to maximize service charge income recovery while supporting leaseholders. This role involves liaising with legal representatives, attending court, and providing financial advice. Ideal candidates will have experience in income recovery and a basic understanding of Leasehold Law. Strong communication and IT skills are essential. This is a rewarding opportunity with a focus on customer service.

Qualifications

• Proven experience in recovering service charge income, direct dealings with leaseholders.
• Basic understanding of Leasehold Law.
• Direct experience delivering a frontline service in a challenging housing environment.

Responsibilities

• Maximising recovery of service charge income, debts, and arrears.
• Submitting cases to HMCS for online judgement.
• Liaising with legal representatives and attending court as necessary.

Skills

Experience in recovering service charge income

Understanding of Leasehold Law

Strong IT skills

Excellent written and verbal communication

Ability to advise on financial assistance

Team player

Passion for customer service

Job description

A local housing organization is seeking an Income Collection Officer to maximize service charge income recovery while supporting leaseholders. This role involves liaising with legal representatives, attending court, and providing financial advice. Ideal candidates will have experience in income recovery and a basic understanding of Leasehold Law. Strong communication and IT skills are essential. This is a rewarding opportunity with a focus on customer service.