Learning Support Advisor

Liverpool Hope University; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Job summary

A higher education institution in the UK seeks a dedicated Learning Support professional to assist students with disabilities. The ideal candidate will have a degree or equivalent qualification, with significant experience in providing guidance in an educational setting, particularly Higher Education. Responsibilities include assessing student needs, creating effective support plans, and managing records. Excellent communication and time management skills are essential, as this is an office-based role with possible travel to other campuses.

Qualifications

• Significant experience in providing advice to students with disabilities in education.
• Proven background in assessing needs of students with disabilities.
• Experience with creating individualised Learning Support Plans and PEEPs.

Responsibilities

• Provide guidance and assistance to students with disabilities.
• Identify reasonable adjustments and non-medical help support.
• Assist students in accessing Government Disabled Students' Allowances.

Skills

Communication skills

Time management

Task management

Attention to detail

Solution-focused approach

Education

Degree level or equivalent

Job description

The Learning Support Team are one of the first and ongoing points of contact for both current and prospective students with a broad range of disabilities, learning differences and enduring health/mental health conditions, some of which are of a complex nature.

We are seeking someone who is educated to degree level or equivalent, ideally holding a relevant qualification and/or training, with significant experience of providing advice, guidance and assistance to students with disabilities within an education setting, preferably Higher Education.

The ideal candidate will be experienced and have a proven background in assessing the needs of students with disabilities. They will also be able to demonstrate knowledge and experience in identifying reasonable adjustments, non‑medical help support, and creating effective individualised Learning Support Plans and Personal Emergency Evacuation Plans (PEEPs). Recent working knowledge and experience of assisting students in applying for and accessing support via Government Disabled Students' Allowances is also desirable.

The ideal candidate will possess excellent communication, time and task management skills, with the ability to work effectively under pressure to tight deadlines within a busy working environment. They will also have a proactive, solution‑focused approach to their work with good attention to detail in relation to record‑keeping and administration. This role is office‑based at our Hope Park Campus, although attendance at other university campus locations may be required on occasion.

The University's Student Life provision brings together a range of support services including counselling, mental health and well‑being, learning support (disability), and student finance. This role sits within a well‑established learning/disability support service.