Learning Resources Assistant

Andover College; Test Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local educational institution in the United Kingdom is seeking an enthusiastic Learning Resources Assistant to support student learning and provide customer service. This position involves assisting students with online and paper-based resources, providing front-line support, and participating in various projects. The ideal candidate should have strong communication skills, flexibility, and confidence in using digital tools. Benefits include a pension scheme, on-site parking, and access to gym facilities.

Benefits

Eligibility to join a pension scheme

Free on-site parking

Occupational Sick Pay Scheme

Occupational Maternity Pay Scheme

Flexible Working Policy

Access to an employee assistance scheme

Free on-site gym

Qualifications

• Strong communication skills are essential for assisting students.
• Flexibility and a willingness to learn are key to adapting in this role.
• Confidence using digital tools is necessary for providing support.

Responsibilities

• Assist with training workshops.
• Create and curate engaging content.
• Develop useful learning resources to assist academic staff.

Skills

Customer-focused approach

Strong communication skills

Flexibility

Confidence using digital tools

Job description

Are you passionate about supporting student learning and providing excellent customer service? We're looking for an enthusiastic and adaptable individual to join our friendly library team within the Learning Resources department. As a Learning Resources Assistant, you will play a vital role in helping students and staff access and use a wide range of online and paper‑based resources. You'll provide front‑line support, including counter work, shelving stock, and supporting students with basic IT queries. This is a varied and rewarding role, offering the opportunity to work on projects within the Library/Study Centres/DigiHubs. You will contribute to a range of exciting projects such as:

Responsibilities

• Assisting with training workshops
• Creating and curating engaging content
• Developing useful learning resources to assist academic staff

What we're looking for:

• A customer‑focused approach and strong communication skills
• Flexibility and a willingness to learn
• Confidence using digital tools and online systems

Benefits

• Eligibility to join a defined contribution pension scheme
• Free on-site parking
• Occupational Sick Pay Scheme
• Occupational Maternity Pay Scheme
• Flexible Working Policy
• Access to an employee assistance scheme
• Free on-site gym at the Sparsholt campus
• Facility to purchase Sparsholt produce including: plants, fruit & vegetables, fish and game.