Learning Resources Assistant

South and City College Birmingham; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading further education provider in Birmingham seeks a Learning Resources Assistant to manage and promote the Learning Resource Centres. This role requires excellent organisational, IT, and communication skills, along with experience in library services and working with diverse communities. The candidate should exhibit proven administrative abilities and be able to work effectively within a team. Commitment to safeguarding and promoting welfare is essential.

Qualifications

• Experience working with diverse communities including BME groups and people with disabilities is essential.
• Ability to communicate effectively with customers in person and over the phone is crucial.
• Demonstrated skills in managing and organizing work independently.

Responsibilities

• Manage, develop, and promote Learning Resource Centres across the College.
• Ensure effective study area and resources are provided to students and staff.
• Oversee learning resources to comply with curriculum requirements.

Skills

Demonstrable administrative and organisational skills

Good IT skills

Experience of working in a library

Experience of working within a team

Demonstrable experience of working with a diverse community

Demonstrable communication skills

Excellent interpersonal skills

Demonstrable numeracy and literacy skills

Experience of organising own work effectively

Job description

Learning Resources Assistant

Closing Date: 6th January 2026

Interview Date: 20th January 2026

About the Role

To manage, develop and promote the Learning Resource Centres across the College and to ensure that an effective resource, information, study area and study skills service is provided to all students and staff. Oversee Learning Resources to meet all curriculum requirements.

Person Specification

• Demonstrable administrative and organisational skills
• Good IT skills
• Experience of working in a library
• Experience of working within a team
• Demonstrable experience of working with a diverse community including people from black & minority ethnic groups & people with disabilities
• Demonstrable communication skills in answering enquiries from customers with diverse needs/backgrounds face to face and over the telephone
• Excellent interpersonal skills and, ability to work with customers in a friendly and helpful manner
• Demonstrable numeracy and literacy skills
• Experience of organising own work effectively

Safeguarding

The college is committed to safeguarding and promoting the welfare of children and young adults and expect all staff to share this commitment.

The successful applicant will be subject to all necessary pre-employment checks, including enhanced DBS; prohibition check; childcare disqualification where applicable; qualifications where applicable; medical fitness; identity and right to work.

All applicants will be required to provide a minimum of two suitable references covering a 5-year period.

An online search will also be carried out as part of our due diligence on all shortlisted candidates.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, and 2020. If applying for certain jobs, certain spent convictions and cautions are 'protected'.

Further information about filtering offences can be found in the DBS filtering guide.

Safeguarding is our top priority. We encourage all applicants to review our Safeguarding and Child Protection Policy.

This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role.

How to Apply

To apply, please click onto the "Apply Online" button.

For inquiries, please contact the Human Resources team at [e-mail].

About South and City College Birmingham

South and City College Birmingham are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.

Our vision: to be recognised as an outstanding educational and economical resource by providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.

At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and embedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.

South and City College recognises that personal safety is a fundamental precondition for effective and successful teaching and learning and can only be felt in a safe learning environment that promotes well‑being, safety and security for all students, staff and visitors. Safeguarding is a core element of all aspects of college activity.