Learning Management Systems Advisor

RSPCA; Greater London; Hybrid; GBP 32,000 - 48,000; Full time

Job summary

RSPCA is seeking an LMS Advisor within our Learning and Development team. This homebased role with an option to work at our Horsham or London hub will involve managing our Moodle‑based LMS, improving learner access and delivering digital learning solutions across the Society.

You will collaborate with People & Culture and IT, turn ideas into practical tech solutions, analyze data and insights, support colleagues and volunteers, and promote a culture of continuous improvement while safeguarding

Qualifications

• Experience managing Moodle‑based learning platforms.
• Knowledge of digital learning design and WCAG standards.
• Problem‑solving mindset with ability to turn feedback into practical tech solutions.
• Continuous improvement approach to enhance learner experience.
• Strong communication and relationship‑building skills.
• Excellent organisation and prioritisation.
• Confidence with technology and interest in emerging tools.
• Customer‑focused attitude.

Responsibilities

• Managing and improving our Moodle‑based LMS, ensuring it meets the needs of colleagues, branches and volunteers across the Society.
• Creating a great learning experience by making the platform more accessible, intuitive and user‑friendly.
• Responding to queries, troubleshooting issues and working with our LMS provider to resolve challenges.
• Working with stakeholders to understand learning needs and develop practical, scalable digital learning solutions.
• Producing reports and insights to understand how learning platforms and courses are used and where to improve.
• Exploring new features, testing updates and keeping up to date with digital learning trends.
• Sharing knowledge, coaching colleagues and encouraging a self‑service approach.

Skills

Moodle LMS

Digital learning design

Stakeholder communication

Problem solving

Continuous improvement

Organisational skills

Tech savvy

Customer focus

Tools

Moodle-based LMS

Job description

At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together — everyone for every animal. Choose a career with us and make a difference.

We are looking for a new team member to join us as an LMS Advisor within our Learning and Development team.

• Working hours: 35 hours per week, Monday to Friday
• Location: This vacancy would be homebased with an option to work at our Horsham or London hub.

We're looking for someone who is passionate about digital learning and enjoys finding innovative ways to help people develop their skills and knowledge.

As our LMS Advisor, you’ll be the go‑to expert for our Learning Management System (LMS), helping us make the most of our digital learning technology. You’ll play a key role in improving the way learning is accessed, managed and delivered across the RSPCA, supporting our colleagues, branches and volunteers to take ownership of their learning journeys.

Working closely with colleagues across People & Culture, IT and the wider Society, you’ll help us shape the future of digital learning at the RSPCA. From improving our existing platform and creating a great user experience to exploring new technologies and empowering people through self‑service, your work will help build a learning culture that supports our people and, ultimately, our mission to rescue and care for animals.

If you're a confident technology user who enjoys solving problems, building relationships and turning ideas into practical solutions, this could be the role for you.

Are you ready to join our movement?

What a day might look like for you

Here at the RSPCA, no two days are the same. As an LMS Advisor, your day could include:

• Making digital learning work better: Managing and improving our Moodle-based LMS, ensuring it meets the needs of colleagues, branches and volunteers across the Society.
• Creating a great learning experience: Finding ways to make our platform more accessible, intuitive and user‑friendly, helping people find and complete the learning they need.
• Solving problems and supporting our people: Responding to queries, troubleshooting technical issues and working with our LMS provider to resolve challenges and improve the service.
• Turning ideas into solutions: Working with stakeholders to understand their learning needs and develop practical, scalable digital learning solutions.
• Using data to make a difference: Producing reports and insights to help us understand how our learning platforms and courses are being used and where improvements can be made.
• Championing continuous improvement: Exploring new features, testing updates and keeping up to date with digital learning trends to help us get the most from our technology.
• Helping others build confidence: Sharing your knowledge, coaching colleagues and encouraging a self‑service approach so people can manage more of their own learning independently.

You’ll also have opportunities to contribute to the wider Learning and Development team, supporting learning design, delivery and facilitation where needed.

For a full insight into the role, please refer to the attached job description.

What will help you succeed in this role:

We’re looking for someone who combines technical knowledge with a genuine passion for helping people learn and develop.

• Experience managing Moodle‑based learning platforms, with the confidence to maintain, troubleshoot and improve an LMS.
• Knowledge of digital learning design and user journeys, including an understanding of accessibility requirements and WCAG standards.
• A problem‑solving mindset, with the ability to turn business needs and user feedback into practical, effective technology solutions.
• A continuous improvement approach, always looking for ways to enhance the learner experience and make systems and processes work better.
• Strong communication and relationship‑building skills, enabling you to explain technical concepts clearly and work effectively with people at all levels.
• Excellent organisation and prioritisation skills, with the ability to manage competing demands, work independently and use your initiative.
• Confidence with technology, alongside an interest in emerging digital learning tools, platforms and approaches.
• A customer‑focused attitude, with a friendly, approachable style and a commitment to providing an excellent service.

You’ll also understand the importance of handling learner information responsibly, maintaining accurate records and ensuring digital learning solutions meet the Society's needs.

Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.

Applicants must have the legal right to work in the UK as we are unable to sponsor visas.

Final note from us & good luck with your application!

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible.

Our vision is a world where all animals are respected and treated with kindness and compassion. Our purpose is to inspire everyone to create a better world for animals. We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed to our purpose. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under‑represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family!