Learning Facillitator

Pertemps Redditch Commercial; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Learning Facilitator to provide temporary cover in Solihull. The role involves delivering digital onboarding and supporting users with Microsoft365 tools. Ideal candidates will have experience in training delivery and strong interpersonal skills. This is a full-time position with an hourly rate between £13.10 and £13.75.

Qualifications

• Experience delivering training or onboarding in person.
• Proficiency in Microsoft365 tools and ability to train others.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver face-to-face onboarding and training sessions for staff and students.
• Provide support on the use of Microsoft365 applications.
• Assist learners in accessing and using digital platforms.

Skills

Training delivery

Proficiency in Microsoft365

Interpersonal skills

Job description

Overview

Job Title: Learning Facilitator (Temporary Cover)
Location: Solihull, West Midlands
Working Hours: Full-time, 37 hours per week (Monday to Friday)
Contract Type: Temporary
Hourly Rate: £13.10 - £13.75 per hour
Start Date: ASAP (subject to vetting and enhanced DBS clearance)
End Date: Ongoing, potentially until 19/12/2025

Role

Our client based in Solihull is seeking a proactive Learning Facilitator to provide temporary cover. This role focuses on delivering digital onboarding, supporting learners and staff with Microsoft365 tools, and encouraging effective use of learning technologies.

Responsibilities

• Deliver face-to-face onboarding and training sessions for staff and students.
• Provide support on the use of Microsoft365 applications (e.g., Teams, Outlook, OneDrive).
• Assist learners in accessing and using digital platforms and online resources.
• Work effectively with learners, helping them develop digital confidence.
• Explain digital tools clearly to non-specialist users.
• Collaborate as part of a supportive team within a busy open-plan environment.
• Keep accurate records of training and support provided.

Qualifications

• Experience delivering training or onboarding in person.
• Proficiency in Microsoft365 tools and ability to train others.
• Background in digital skills, computing, or IT training is desirable.
• Strong interpersonal and communication skills.
• Comfortable working with young learners.
• Able to remain calm and organised under pressure.
• Willing to travel to a second campus one day per week.
• Comfortable working in a busy, open-plan office.

Additional Information

This is a temporary assignment the duration is subject to regular review.

An Enhanced DBS check is required prior to starting this role