Learning & Engagement Coordinator

British and Irish Association of Zoos and Aquariums (BIAZA); Greater London; On-site; GBP 15,000 - 22,000; Full time

Job summary

Peak Wildlife Park is seeking an Learning & Engagement Coordinator to design and deliver education offerings, including school programmes, on-site learning, events and outreach.

You will develop content, lead keeper talks and activities, and ensure alignment with BIAZA and EAZA standards while expanding our conservation message to diverse audiences.

Qualifications

• Experience delivering education or learning programmes.
• Confident communicator capable of presenting to diverse groups.
• Understanding of conservation and environmental education principles.
• Strong organisational skills and ability to plan seasonal activity.
• Comfort with administrative processes and record-keeping.

Responsibilities

• Design and deliver conservation education sessions for school visits and visitors.
• Coordinate workload across terms, holidays and events with the Education Team.
• Develop visitor-facing learning content, talks, trails and interpretation.
• Ensure programmes meet BIAZA and EAZA standards and safeguarding rules.
• Build relationships with schools and community groups to extend reach.
• Support training of keepers and volunteers involved in engagement activities.
• Monitor impact and use feedback to demonstrate learning outcomes.
• Keep education materials accurate about species welfare and history.

Skills

Education delivery

Public speaking

Curriculum development

Stakeholder engagement

Organization

Computer skills

Education

Education-related qualification

Zoology/environmental science background

Tools

MS Office

Job description

Peak Wildlife Park

West Midlands

Closing date for applications is: 31st Oct 2026

Contact: Yaz Walker ([e-mail]) Sector: Education Type: Paid Contract type: Full-time Salary: £13.50 per hour

The Learning & Engagement Coordinator is responsible for the design, delivery and continual development of the park's conservation education offer. The role brings together school’s programmes, on-site visitor learning, events and outreach, ensuring our conservation message reaches and inspires the widest possible audience.

This role sits alongside the park's wider commitment to conservation education and supports the standards set out by BIAZA and EAZA, helping ensure our education programmes remain current, evidenced and impactful.

Key Responsibilities

• Support and develop the Education Team, coordinating workload across school terms, holidays and events.
• Design and deliver engaging conservation education sessions for school visits, covering curriculum-linked and bespoke content for a range of ages and abilities.
• Develop and deliver visitor-facing learning content, including keeper talks, trails, activity sessions and interpretation materials.
• Maintain and evolve the park's conservation education plan, ensuring it meets BIAZA and EAZA conservation education standards.
• Ensure education content accurately reflects the conservation status, welfare needs and natural history of species at the park, working closely with keeping team.
• Build relationships with local schools, colleges and community groups to grow the education programme's reach.
• Support the training and development of keepers and volunteers involved in visitor engagement activities.
• Monitor and evaluate the impact of education programmes, using feedback and evaluation frameworks to demonstrate learning outcomes.
• Ensure all education activity meets relevant safeguarding, health and safety, and accessibility requirements.

Essential

What We're Looking For...

• Experience delivering education or learning programmes, ideally within a zoo, aquarium, museum, other visitor attraction or education setting.
• Confident, engaging communicator, comfortable presenting to school groups, families and general visitors of all ages.
• Sound understanding of conservation, animal welfare and environmental education principles.
• Strong organisational skills, with the ability to plan around seasonal demand and juggle competing priorities.
• Very competent with computers and standard office software, and confident learning new systems quickly.
• Efficient and confident with paperwork and administrative processes, including record-keeping.
• Excellent attention to detail.
• A quick learner, comfortable picking up new processes, systems and subject knowledge.
• A genuine passion for conservation and connecting people with the natural world.

Desirable

• Familiarity with BIAZA and/or EAZA conservation education standards and reporting requirements.
• A relevant qualification in education, environmental science, zoology or a related field.
• Experience developing curriculum-linked school sessions or working with formal accreditation schemes.
• First Aid certification (training can be provided).

Working Pattern

This role is offered on a flexible part-time basis, typically 1 to 3 days per week. Days and hours will vary across the year to reflect school term dates, half-terms, holiday periods and park events, with the working pattern agreed and reviewed regularly with the Animal Manager. Some weekend and school holiday availability will be needed at busier times of year.

Growth & Development

This is a newly created role with scope to grow. As the Education Team and programme develop, there is room for the role's scope, responsibilities and hours to expand over time, alongside ongoing support for professional development in conservation education.