Learning & Engagement Administrator

Durham Cathedral; North East; On-site; GBP 15,000 - 21,000; Full time

Job summary

Durham Cathedral is seeking a reliable administrator to support the booking process for learning and engagement visits from initial contact through invoicing. You will manage databases and data systems in line with cathedral policies, and correspond with schools and learning groups to coordinate visits.

The role requires excellent people and administrative skills, with the ability to work annualised hours as specified. A DBS check and UK work eligibility are required.

Qualifications

• Experience handling bookings from enquiry to invoicing.
• Strong organisational and data management abilities.
• Excellent communication with external stakeholders (schools and groups).

Responsibilities

• Support management of the booking process for learning visits from first contact to invoicing.
• Maintain databases and data management systems.
• Correspond with external stakeholders including schools and learning groups.

Skills

People skills

Communication

Administration

Data entry

Tools

Database management systems

Booking systems

Job description

This role will include supporting the management of the booking process for all learning and engagement visits from first contact to invoicing; maintaining databases and other data management systems in line with Durham Cathedral policies; corresponding with external stakeholders including schools and organised learning groups and supporting the maintenance of learning and engagement resources.

You will be highly motivated, have excellent people, communication and administration skills and the ability to work annualised hours as described in the above working pattern.

Durham Cathedral is a vibrant place of worship, serving the people of Durham, the wider North East, and visitors from around the world. As part of the Durham World Heritage Site, the Cathedralcombines a rich history with a thriving future, offering an exceptional working environment where every role contributes to our mission, community, and continued success.

In line with Durham Cathedral’s Safer Recruitment procedures, applicants must be willing and able to undertake relevant pre-employment checks including proof of eligibility to work in the UK, a full and complete employment history (including any breaks in employment), satisfactory references and a Basic Disclosure and Barring Service (DBS) check.

Closing date for receipt of completed application form: Monday 5 October 2026

Interview date: Thursday 15 and Friday 16 October 2026 at Durham Cathedral

Contract: An annualised hours contract for a fixed term of 12 months from the post-holder’s start date

Salary: £13.04 per hour

Hours: An annualised hours contract of 13.50 hours per week, 702 hours per year.

Working pattern:

• School term time – 39 weeks, 15 hours per week: working 3 hours, 5 days per week (585 hours)
• School holidays – 13 weeks, 9 hours per week: working 3 hours, 3 days per week (117 hours)