Learning & Development Trainer

WINGSTOP UK; Remote; GBP 29,000 - 35,000; Full time

Job summary

A growing restaurant brand is seeking a Learning & Development Trainer, primarily working across the M62 Corridor and northern England. The role involves leading training initiatives, supporting operations, and ensuring high performance standards at various locations. The ideal candidate will demonstrate strong organisational and problem-solving skills, experience in facilitating training sessions, and a willingness to develop as a professional. This position supports a commitment to creating an inclusive workplace and offers numerous benefits including annual leave, private healthcare, and professional development opportunities.

Benefits

Enhanced Annual Leave

Private Healthcare

Discretionary annual bonus

Employee Discounts

Professional Development

Qualifications

• Must have a proven track record of training support during new store openings.
• Comfortable running classroom-style training and digital workshops.
• Able to think on your feet and maintain high performance standards.

Responsibilities

• Lead various training activities for the brand.
• Support operations by identifying learning opportunities.
• Conduct store success visits to assess training effectiveness.

Skills

Strong organisational skills

Facilitating engaging training experiences

Problem solving

Time management

Ability to work independently

Education

CIPD qualification or working towards it

Tools

Learning management systems

E-learning platforms

Job description

Job Title : Learning & Development Trainer

Salary : Up to £35,000 (DOE)

Location : Based remotely - M62 Corridor / Yorkshire / Lancashire

Be Part of Something Big. Join the Wingstop Team!

At Wingstop, we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team.

We have been recognised for our commitment to excellence earning accolades such as (Sunday Times Best Places to Work 2024 & 2025, The UK’s Number 1 QSR Brand 2025 and Deliveroo’s Number 1 Dish in 2025). But our mission remains simple : BRING THE FLAVOUR.

Learning and Development Trainer – M62 Corridor / Yorkshire / Lancashire

Leading various training activities for the brand. Effectively delivery training, supporting the success of stores, and promoting continuous development and alignment within the NSO & BAU sites. They are involved in both hands‑on training delivery and collaboration with key stakeholders to achieve training objectives and maintain high performance standards.

Job responsibilities :

• Wingstop brand ambassador, maintaining the highest Wingstop standards as an example for others.
• Supporting Operations and identifying learning opportunities from our existing estate of restaurants.
• Responsibility for the Learning and Development and TNA of the districts in your area.
• Leading NSO training, taking charge of delivering and facilitating training programs.
• Conducting store success visits to assess the effectiveness of training initiatives at different locations.
• Facilitating new rollouts, ensuring smooth implementation of new processes or procedures.
• Organising pre‑NSO schedules and function support.
• Handling store training and calibration, ensuring employees are aligned with required standards.
• Delivering workshop and online training sessions to enhance the skills and knowledge of NSO members.
• Collaborating with District Managers to provide training interventions and support as needed.
• Maintaining contact reports with the People Team, keeping them informed about training‑related matters.

Required :

• Strong organisational and time management skills.
• Demonstrable skills in facilitating exciting and engaging training experiences.
• Able to work as part of a wider team and independently with the ability to think on your feet.
• Delivering exciting onboarding and induction programmes for new employees.
• Comfortable running classroom‑style training as well digital workshops and 1 : 1 coaching.
• Proficiency using learning management systems and e‑learning platforms.
• Great at decision making, solving problems, and thinking on your feet. You'll be someone with a real 'Can Do' attitude.
• Proven track record of training support and delivery during new store openings.

Desired :

• Qualified, or working towards suitable / relevant qualifications such as CIPD.
• Experience of working independently and remotely throughout the UK.
• Experience opening new restaurants.
• Experience of the launching and rollout of new products.

Benefits & Offerings :

Wingstop UK is committed to investing in and rewarding our people. Benefits include :

• Welcome Pack – A personalised introduction to Wingstop.
• Enhanced Annual Leave – 25 days plus bank holidays.
• Discretionary annual bonus.
• Paid Birthday Leave – An additional day off to celebrate your birthday.
• Private Healthcare – Including Vitality at Work benefits.
• Family Support – Enhanced maternity and paternity leave.
• Professional Development – Access to e-learning and career progression opportunities.
• Recognition & Team Events – Semi‑annual company conferences and social events.
• Employee Discounts – 20-50% off Wingstop dining for friends and family.
• Retail & Lifestyle Discounts – Exclusive savings on a range of brands.
• Flexible Pay Options – Wagestream access for on‑demand earnings.

Apprenticeships : Learn while you earn with fully supported development programmes.

Anniversary Awards : Celebrate 3 and 5 years with us in style!

Commitment to Diversity & Inclusion

Wingstop UK is committed to fostering a diverse and inclusive workplace. We believe in equal opportunities and strive to create an environment where all individuals feel valued, respected, and supported.

Should you require any reasonable adjustments during the recruitment process, please let us know and we are happy to accommodate your needs.

If you are a driven and experienced IT leader looking to make an impact in a fast‑growing, award‑winning business, we would love to hear from you.