Learning & Development Facilitator

HC One; Essex; Hybrid; GBP 40,000; Full time

Job summary

A prominent care provider in Essex is seeking a Learning & Development Facilitator for a full-time role. You will design and deliver engaging training to enhance professional growth in health and social care. Responsibilities include facilitating learning sessions, conducting Training Needs Analysis, and collaborating with stakeholders. The ideal candidate has strong facilitation skills and a background in developing training programs. This role requires extensive travel and offers competitive pay with a car allowance.

Benefits

Award-winning learning and development

25 days annual leave plus bank holidays

GP online consultations

Colleague discounts

Employee Assistance Programme

Qualifications

• Proven experience in designing and delivering training programs.
• Strong facilitation and presentation skills.
• Ability to manage complex schedules and travel requirements.

Responsibilities

• Facilitate dynamic learning sessions for care staff.
• Deliver training via in-person workshops and virtual sessions.
• Conduct Training Needs Analysis to identify skill gaps.

Skills

Communication skills

Facilitation skills

Organisational skills

Interpersonal skills

Instructional design

Education

PTTLS qualification

Relevant Learning & Development qualification

Tools

Learning management systems

MS Office Suite

Job description

Overview

Please note that this is a full-time role working on a fixed-term basis for 12 months, 37.5 hours per week with frequent travel around Essex and surrounding areas.

Pay is £35,000 per annum plus £5,000 car allowance.

Are you passionate about promoting professional growth and enhancing the quality of care in the health and social care sector? Do you thrive in an environment that values continuous learning and development? HC-One is seeking a dynamic and experienced Learning & Development (L&D) Facilitator to join our dedicated team.

As a L&D Facilitator at HC-One, you will play a pivotal role in fostering a culture of continuous learning across our care homes. You will deliver engaging and interactive training, support home-based coaching initiatives, and collaborate with key stakeholders to ensure our colleagues have the skills and knowledge to deliver the highest standard of care to our residents. Your contribution will directly impact the professional development of our teams and improve the quality of care we provide.

Responsibilities

• Facilitate dynamic, interactive learning sessions that inspire and empower care staff.
• Deliver training using diverse methods including in-person workshops, virtual sessions, and blended learning approaches.
• Create inclusive, collaborative learning environments that encourage critical thinking and skill mastery.
• Provide one-on-one and group coaching to reinforce learning and promote professional growth.
• Build supportive relationships with care homes to understand their unique learning needs and improve care delivery.
• Support and mentor colleagues in coaching roles within the homes, such as Safer People Handling Coaches.
• Conduct Training Needs Analysis (TNA) to identify gaps in skills and knowledge within our homes.
• Collaborate with the Operational L&D Manager and L&D team to design, develop, and implement tailored learning programs.
• Utilise instructional design expertise to create engaging and effective training materials.
• Promote a culture of lifelong learning and continuous professional development across the organisation.
• Act as a catalyst for individual and organisational growth by implementing innovative learning initiatives.
• Support staff to stay current with internal compliance and industry regulations.
• Evaluate the effectiveness of learning interventions through assessments, feedback, and performance metrics.
• Use data-driven insights to continuously enhance learning and development strategies, ensuring measurable improvements.
• Implement coaching strategies to monitor staff progress and support ongoing development.
• Work closely with the Operational L&D Manager, wider L&D team, and key stakeholders to align learning initiatives with HC-One's organisational goals.
• Address the specific learning needs of each home, helping to close skills gaps and improve performance.
• Drive positive outcomes for both colleagues and residents through strategic L&D interventions.

Qualifications and Skills

You have proven experience in designing, developing, and delivering training programs, both in-person and virtually, hold a training / teaching PTTLS qualification and ideally holding a relevant Learning & Development qualification. With excellent communication and interpersonal skills, you have strong facilitation and presentation skills and can coach colleagues of all levels. You are experienced with instructional design and adult learning principles, and with coaching and mentoring professionals to support their development. You have strong organisational skills with the ability to manage complex schedules and travel requirements, and can support multiple projects and priorities in a dynamic environment. Proficient in using learning management systems and e-learning platforms, MS Office suite and other relevant software tools, you can analyse data and metrics to assess the effectiveness of learning interventions. Ideally you will be familiar with regulatory and compliance requirements in the health and social care sector.

This is a home-based role with extensive travel with overnight stays, which are planned in advance. Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

What HC-One offer

• Award-winning learning and development
• 25 days annual leave Plus Bank Holidays
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
• Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.