Learning & Development Admin Assistant

emh; Coalville; Hybrid; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Contributory pension scheme

Health cash plan - BHSF

Employee Assistance Program

39 days' annual leave (pro‑rata for PT

2 colleague benefits portals

Cycle to work Scheme

Flexible working

Training and development opportunities

Job summary

emh group is seeking two Learning & Development Admin Assistants to support delivery of training across the organisation. The role is based in Coalville, with home-based work and a requirement to be in the Memorial House office at least two days per week.

The 21 hours per week are flexible, with Wednesdays in the office as a fixed requirement. The successful candidates will handle event coordination, maintain learning records, respond to enquiries, and provide accurate administrative support to

Qualifications

• Organisational excellence and ability to manage multiple tasks.
• High accuracy and meticulous attention to detail.
• Experience using online systems/databases for data input and retrieval.
• Strong ICT skills, including Microsoft Office applications.
• Excellent customer service with a professional approach.

Responsibilities

• Coordinate training events and learning activities.
• Maintain learning records and respond to enquiries.
• Provide efficient administrative support to the L&D team.
• Work with managers and external training providers to ensure smooth delivery.
• Support colleagues across the organisation as needed.

Skills

Organisation

Attention to detail

ICT skills

Microsoft Office

Customer service

Communication

Discretion

Proactive

Tools

Microsoft Office

Job description

The vacancy

Learning & Development Admin Assistant - x2 positions

Based on: Coalville, Leicestershire (Home-based with a requirement to work from Memorial House at least 2 days per week)

Hours: 21 hours per week - flexible working arrangements available

Salary: £14,934.60 - £16,594.20 per annum (pro rata'd salary) (£24,891 - £27,657 per annum FTE) (RFJ 3 People & Strategy)

The role

We are looking for two enthusiastic and organised Learning & Development Admin Assistants to join our friendly team.

This is an exciting opportunity for someone who enjoys providing excellent customer service, keeping things organised and ensuring every detail is accurate. You will play a key role in supporting the delivery of learning and development activities across the organisation, helping colleagues access the training and development they need to succeed.

Working closely with managers, colleagues and external training providers, you will coordinate training events, maintain learning records, respond to enquiries and provide efficient administrative support. No two days will be the same, making this an ideal role for someone who thrives in a busy and varied environment.

We offer flexibility around how the 21 hours are worked; however, applicants must be available to work on Wednesdays in the office.

The ideal candidate

• Effective organisational skills with the ability to manage multiple tasks and priorities.
• Excellent accuracy and a high level of attention to detail.
• Ability to use online systems and databases to input, update and retrieve information accurately.
• Strong digital and ICT skills, including Microsoft Office applications.
• Excellent customer service skills with a positive, professional and helpful approach.
• Strong communication skills and the ability to build effective working relationships.
• Ability to handle confidential information with discretion and professionalism.
• A proactive approach and willingness to support colleagues across the organisation.

Previous administrative experience is desirable, although full training will be provided.

Benefits

• Contributory pension scheme
• Health cash plan - BHSF
• Employee Assistance Program
• 39 days' annual leave (including statutory days), increasing with length of service (pro-rata for part time)
• 2 colleague benefits portals
• Cycle to work Scheme
• Flexible working
• A wide range of training, learning and development opportunities (we are an Investors in People accredited organisation)

Our Values

Our Values are important to us and we're looking for people who can help live our Values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

What Matters Framework

We're looking for people who don't just have the right skills, but who also share our values and how we work. Our 'What Matters Framework' was developed in partnership with our residents. It reflects the behaviours our residents and colleagues value the most. This sets out our approach to how we communicate and engage with residents and others.

Key Dates

Closing Date: Friday 9th October 2026 at 23.59.

Interviews: Wednesday 28th October 2026

About us

emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our mission is to provide housing and care to improve opportunities for people.

Our group includes:

• emh Homes: providing affordable homes for rent and ownership across the region
• emh Care & Support: providing care and support services to a wide range of customers, from people with disabilities to victims of domestic abuse
• Midlands Rural Housing: a specialist rural housing services and expertise
• emh Sharpes: Landscaping & Gardening

Working with us

We employ a wide range of people with a diverse range of skills. What could you bring to our team?