Learning Delivery Coordinator

The Football Association; Burton upon Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent sports organization in England is seeking a Learning Delivery Coordinator to support learning initiatives across various disciplines. Responsibilities include coordinating learning events, engaging stakeholders, and managing data to enhance the learner experience. The ideal candidate will have experience in event planning and excellent interpersonal skills. The role offers flexibility and a competitive salary with additional benefits like free lunches and event day tickets.

Benefits

Access to event day tickets at Wembley Stadium

Free lunches at Wembley Stadium

Private medical cover

Contributory pension scheme

Volunteering days and annual leave

Hybrid working model

Qualifications

• Experience in learning and event planning coordination.
• Ability to track and share data ensuring learner completions.
• Strong interpersonal skills to build relationships.

Responsibilities

• Coordinate logistics for learning events from planning to follow-up.
• Engage with stakeholders and maintain collaborative relationships.
• Navigate learning management systems to track learner progress.

Skills

Learning and/or event planning experience

Collation and sharing of relevant data

Interpersonal skills

Experience using a learning management system

Desire to learn

Education

Qualification in learning, sport or relevant field

Job description

A game For All...

The FA have an exciting opportunity for a Learning Delivery Coordinator to join the team. The Learning Delivery Coordinator provides a pivotal role in supporting FA Learning provision across multiple disciplines (coaching, performance, medical and safeguarding). This position is responsible for ensuring seamless coordination and support before, during, and after learning events.

Key responsibilities

• Event Coordination: Provide comprehensive logistical and administrative support for learning and development events, ensuring smooth execution from planning to post‑event follow‑up.
• Stakeholder Engagement: Build and maintain collaborative relationships with colleagues and external partners.
• Learning Impact: Support learning activities to ensure a positive learner experience.
• Continuous Improvement: Have a desire for personal development, reflecting and identifying areas for continuous improvement and contributing to the development of team members.

What will you be doing?

• Support learning events within an assigned team, providing robust pre‑, during‑ and post‑support to enhance the learner experience.
• Support regional and local delivery through desk‑based tasks, thoroughly actioning agreed processes.
• Provide in‑room support for identified events, ensuring smooth logistical coordination aligned to the process.
• Learn to support learning events across multiple modes of delivery—online, in‑person and blended—ensuring a unified learner experience.
• Become a reliable and valued team member, creating effective and efficient flows of work.
• Work closely with colleagues across the team, ensuring timely correspondence and relevant detail.
• Maintain effective relationships with our venue partners to positively contribute to learner experience.
• Navigate a learning management system or learning experience platform to ensure learner completions and contribute to a positive learner experience.
• Track data on the performance of regional learning events, connecting to learning evaluation and efficiencies of the process, and share trends to improve future learning initiatives and learner experience.
• Proactively highlight potential risks linked to venue, workforce or event delivery to maintain high standards and consider potential solutions.
• Appropriately manage own diary and prioritise workload across the support of multiple learning events.
• Effectively work across the learning delivery team to generate and maintain efficiency and effectiveness, sharing good practice and influencing processes for continuous improvements.
• Execute additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure health, safety and well‑being standards are maintained.
• Complete a DBS check as part of the FA's commitment to ensuring a safe environment, with the level of the check based on legislation and government guidance.

What are we looking for?

Essential for the role:

• Learning and/or event planning, coordination and tracking experience.
• Ability to collate, track and share relevant data to ensure learners complete learning.
• Interpersonal skills in building strong team and stakeholder relationships.
• Experience using a learning management system or similar.
• Desire to learn on the job.

Beneficial to have:

• Experience and/or qualification in learning, sport or a relevant field.
• Familiarity with adult learning principles.
• Experience working on a large scale, managing own workload appropriately.

Additional Information

The interview dates for this role are scheduled for W/C Monday 17th November at St George's Park in Burton‑Upon‑Trent.

As part of FA Learning's commitment to delivering exceptional standards in learning solutions, we support the growth of our staff and are open to part‑time or job‑share arrangements. If this is something you wish to explore, please reference this in your application.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles. The FA offers competitive salary and great opportunities to develop and grow, along with a range of exciting benefits:

• Access to event day tickets at Wembley Stadium and regular internal events, encouraging learning, social connection and well‑being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional ‘Thank You’ day, volunteering days and 25 days of annual leave based on a full‑time, permanent contract.
• A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page at https://www.thefa.com/about-football-association/careers.

We are a diverse workplace and proud to be an equal opportunities employer. If you have any particular requirements for the recruitment or interview process, please mention this in your application.

As part of the FA's commitment to ensuring a safe environment, every employee will be required to complete a DBS check, with the level of the check based on legislation and government guidance.