Learning & Culture Partner

Southern Housing; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Southern Housing is seeking a Learning & Culture Partner to drive capability and cultural alignment across the organisation. You will diagnose needs, design practical solutions and partner stakeholders to deliver sustainable improvements that enhance services for residents and colleagues.

You will embed HEART values, support change and build capability through coaching, mentoring and collaboration with subject matter experts and external providers.

Qualifications

• Essential: Coaching/mentoring qualification at Level 5 or above.
• Desirable: Learning qualification for blended learning design.
• Experience in learning and development across organisations is advantageous.

Responsibilities

• Diagnose learning, culture and capability needs across the organisation.
• Design and deliver practical learning solutions that build skills and sustain change.
• Partner across the organisation to align with changing priorities in a housing environment.
• Build manager and team capability through coaching and mentoring.
• Support organisational change and transformation to build resilience.
• Embed Southern Housing’s HEART values in everyday behaviours.
• Work across compliance learning, EDI, wellbeing, engagement and organisational learning programmes.

Skills

Coaching & mentoring

Stakeholder management

Learning design

Change management

Education

Coaching/mentoring Level 5+

Learning qualification

Job description

About The Role

At Southern Housing, our purpose is to help people in housing need by providing safe, high-quality, affordable homes and improving services for residents. We are creating communities where everyone has a safe home in a place they are proud to live.

To achieve our purpose and vision, we know our people need the skills, confidence and capability to deliver exceptional services every day. That is where you come in.

We are looking for a Learning & Culture Partner who will lead on the enhancement of individual, team and organisational performance and effectiveness across the organisation. You will build strong relationships that establish you as a critical, credible and an integral partner to your stakeholders, one which facilitates deep understanding of a continuous improvement mindset.

You will role model and embed our culture in everything you do, supporting others to do the same. You will develop bespoke learning and organisational development interventions that are creative, blended, experiential and deliver powerful and sustainable impact.

You will partner critical stakeholders in the business to ensure cultural alignment and our journey towards a mature learning organisation.

Why this role matters?

As our Learning & Culture Partner, you will work with the business to build capability, strengthen culture and behaviours, creating sustainable solutions that help colleagues, managers, leaders and teams perform at their best, all in service of improving services to our residents.

What you will be doing?

You will be partnering across the organisation to diagnose learning, culture and capability needs and designing and delivering practical solutions that build skills, strengthen behaviours and support sustainable organisational change.

This means being flexible, agile and pragmatic, staying solution-focused and responding positively and confidently to changing organisational priorities and challenges in a continuously evolving social housing environment.

In addition, you’ll:

• Build manager and team capability through coaching, mentoring and support, including helping teams work more effectively together, enhancing performance and team cohesion.
• Support organisational change and transformation by ensuring learning and culture activity supports our people to successfully adapt to change and build resilience.
• Embed Southern Housing’s culture and HEART values and building our culture into everyday behaviours and ways of working and supporting others to do the same.
• Work across key organisational priorities including compliance learning, EDI, wellbeing, engagement and organisational learning programmes.
• Collaborate with subject matter experts and external providers to create effective learning solutions and ensure value for money.

What you'll need:

In your application you will be asked questions based on some the essential experience and skills found under the ‘what you’ll need’ section of the Job Profile (downloadable from the advert). It is important you clearly articulate how you meet essential criteria and provide real competency-based examples, which will be used to shortlist.

Qualifications:

• Essential: Relevant recognised qualification in coaching and/or coaching and mentoring at Level 5 or above

• Desirable: A learning related qualification that equips you to design, develop and deliver blended learning solutions or proven equivalent experience (though equivalent experience as a minimum is essential)

Join us and help shape a culture where learning is embedded, capability flourishes and our people can deliver their very best for our residents and communities.

This role can be based at one of our offices at London or Sittingbourne and offers hybrid working as agreed with your Line Manager.

Closing date: 6th November2026, Fridayat 23:59

Shortlisting: from 9th November2026

Interviews: in-person interviews and assessments will take place on 17th & 18th of November 2026 in our Maidstone office or on 27th November in our Fleet House office

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application as soon as possible so itcan be reviewed and considered.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.