Learning Consultant - IT

AQA; Manchester; Hybrid; GBP 47,000 - 53,000; Full time

Job summary

A leading educational organization in Manchester seeks a Learning Consultant to empower staff in using Microsoft 365 Copilot. The role involves designing engaging learning experiences that facilitate digital transformation. Ideal candidates will have a background in learning design and expertise with technology tools. This position offers a competitive salary and a hybrid working model.

Benefits

25 days’ annual leave

Private medical insurance

Competitive pension scheme

Professional development opportunities

Qualifications

• Experience in learning design or consulting, ideally within IT or digital transformation environments.
• Strong understanding of Microsoft 365, AI tools, and enterprise platforms.
• Ability to simplify complex technical content for non-technical users.
• Expertise in blended learning methodologies and digital learning tools.
• Familiarity with digital adoption platforms and change management principles.

Responsibilities

• Act as the learning and change partner for Microsoft 365 Copilot rollout.
• Design and deliver blended learning experiences that support digital adoption.
• Translate technical features of Copilot into learner-centric use cases.
• Collaborate with teams to align learning with business priorities.
• Stay ahead of trends in AI and digital learning.

Skills

Learning design

Microsoft 365

AI tools

Stakeholder engagement

Project management

Tools

LMS

Articulate

Adobe Creative Cloud

Job description

Overview

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Learning Consultant

Full-time (FTC – 12 months)

£47,827 to £52,800

Location: Manchester

Hybrid Working

Are you passionate about empowering people through learning to support digital transformation and change? We’re looking for a forward-thinking Learning Consultant to help support in the implementation and adoption of Microsoft 365 Copilot, across AQA.

About the Role

As a Learning Consultant, you’ll play a pivotal role in shaping how our people adopt and embrace the power of AI-driven productivity tools. You’ll translate complex technical capabilities into accessible, engaging, impactful learning experiences that drive real behavioural change, digital confidence and digital literacy. This role is central to our Copilot implementation strategy, ensuring that staff are not only trained, but truly empowered to use Copilot to its full efficiently and potential.

Responsibilities

• Act as the learning and change partner for the rollout of Microsoft 365 Copilot, including Copilot Chat and related AI tools.
• Design and deliver blended learning experiences that support digital adoption, including e-learning, virtual classrooms, simulations, and in-person sessions.
• Translate technical features of Copilot into learner-centric, practical use cases that resonate with diverse audiences.
• Collaborate with Enterprise Technology, Governance Teams, and product owners to align learning with business priorities and strategic goals, defining success metrics and digital adoption success.
• Stay ahead of trends in AI, digital learning, and workplace transformation to keep our learning strategy future-ready.

What You’ll Bring (Qualifications)

• Experience in learning design or consulting, ideally within IT or digital transformation environments.
• Strong understanding of Microsoft 365, AI tools, and enterprise platforms.
• Ability to simplify complex technical content for non-technical users.
• Expertise in blended learning methodologies and digital learning tools (e.g., LMS, Articulate, Storyline, Adobe Creative Cloud, System Simulations).
• Familiarity with digital adoption platforms and change management principles.
• Excellent stakeholder engagement, facilitation, and project management skills.

What’s in it for you?

• A 35-hour working week.
• 25 days’ annual leave (rising to 30 days), plus bank holidays and additional office closure days over the Christmas period.
• Private medical insurance and a competitive pension scheme (combined contributions up to 18.5%).
• Access to employee network groups (including LGBTQ+, neurodiversity, disability, ethnic diversity, empowering women, and more).
• Opportunities for volunteering, professional development, and wellbeing support.

AQA is an equal opportunity employer, committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive.

How to Apply

Please submit your most recent CV along with a cover letter outlining how your skills and experience align with the requirements of this role. Portfolios and/or case studies would also be welcomed. The closing date for applications is 23.59 on Sunday 31 August; applications will be reviewed on a rolling basis, so early submission is encouraged.

First stage interviews will take place remotely on 11th and 12th September, second stage interviews will take place in our Manchester office on 15th and 16th September.

#PRO22

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

Purpose: As a Learning Consultant, you will bridge the gap between subject matter expertise and impactful learning design. You will lead the creation of blended learning experiences that build capability, confidence, and fluency across staff, temporary workers, associates, and subsidiaries. Your role involves partnering with subject matter experts (SMEs) and learning teams to deliver scalable, engaging, and future-ready learning solutions. Landscape: The Learning and Development team keep close to the external learning landscape, the world of work and the capabilities needed in the future. This will continue to evolve with more efficiencies through day-to-day use of AI and automation but still a core vision to deliver purposeful learning with a strategic impact.

Activities:

• Act as the learning partner for capability-building initiatives to drive performance improvements.
• Translate complex content into accessible, learner-centric experiences.
• Design blended learning strategies that support onboarding, system rollouts, upskilling, and professional development programs.
• Lead the design of blended learning considering and implementing options such as e-learning, virtual classrooms, simulations, guides, and in-person sessions.
• Collaborate with Instructional Designers to develop high-quality, accessible digital content.
• Ensure learning solutions are inclusive, accessible, and aligned with adult learning principles.
• Partner with stakeholders across various functions to understand learning needs and priorities.
• Manage learning projects end-to-end, diagnosing the need, ensuring timely delivery and measurable impact (e.g. ADDIE).
• Facilitate workshops, learning needs analyses, and user testing sessions.
• Define success metrics and evaluate the effectiveness of learning interventions.
• Use learner feedback, analytics, and business data to iterate and improve learning solutions.
• Stay current with emerging trends in learning and capability development.

To be successful in this role, you will need to know:

• Proven experience in a learning or instructional design role.
• Strong understanding of blended learning methodologies and digital learning options.
• Ability to simplify and communicate complex concepts to diverse audiences.
• Ability to analyse needs to achieve the best learning outcome.
• Excellent stakeholder management, facilitation, and project management skills.
• Familiarity with learning technologies (e.g., LMS, LXP, authoring tools like Articulate and Adobe Creative Cloud).
• Experience with agile learning design, design thinking, or user-centred design